At a Glance
- Tasks: Retrieve patient records, handle enquiries, and manage prescription requests.
- Company: Join a friendly team at Witton Street Surgery in Northwich.
- Benefits: Gain hands-on experience while earning and learning new skills.
- Other info: Potential for career progression within the surgery after the apprenticeship.
- Why this job: Kickstart your career in healthcare with real-world experience and support.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Great chance to join a thriving surgery in Northwich as an apprentice medical receptionist. We have a team of friendly doctors, nurses and other professionals.
Duties include:
- Retrieving patient records
- Handling patient enquiries
- Dealing with prescription requests
- Entering patient details/information
Career progression:
Potential progression within the company once completed the apprenticeship.
Employer: WITTON STREET SURGERY
Address: 162 WITTON STREET, NORTHWICH, CW9 5QU
Working week: Monday‑Friday, 9am‑5pm. 37.5 hours per week.
About the employer: We are a reputable medical surgery based in Northwich. This is a great chance to join the team in a thriving surgery as an apprentice medical receptionist.
Customer Service Apprenticeship in Northwich employer: Total People
Witton Street Surgery is an excellent employer, offering a supportive and friendly work environment where apprentices can thrive. With a focus on hands-on experience and skill development, employees benefit from career progression opportunities within the practice, all while contributing to the health and well-being of the Northwich community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprenticeship in Northwich
✨Tip Number 1
Get to know the surgery! Research Witton Street Surgery and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a medical receptionist, you'll be handling patient enquiries all day. Role-play with friends or family to get comfortable with common scenarios you might face in the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at the surgery.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen and ready to jump into this apprenticeship with both feet!
We think you need these skills to ace Customer Service Apprenticeship in Northwich
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the opportunity to work in a medical environment and help patients.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Mention any previous customer service roles or experiences that relate to handling enquiries and managing records.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your application is easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Total People
✨Know Your Role
Before the interview, make sure you understand what a medical receptionist does. Familiarise yourself with tasks like retrieving patient records and handling enquiries. This will show your potential employer that you're genuinely interested in the role.
✨Practice Common Questions
Think about questions you might be asked, such as how you would handle a difficult patient or manage multiple enquiries at once. Practising your answers can help you feel more confident and articulate during the interview.
✨Show Your People Skills
As a customer service apprentice, you'll need to demonstrate strong communication skills. Be ready to share examples of how you've successfully interacted with others in the past, whether in a work setting or through volunteering.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
