At a Glance
- Tasks: Support student services and enhance your admin, communication, and customer service skills.
- Company: Join a vibrant educational institution focused on student experience and engagement.
- Benefits: Gain valuable experience while earning a qualification and developing essential skills.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real difference in students' lives from their first enquiry to graduation.
- Qualifications: No prior experience needed; just a passion for helping others and learning.
The predicted salary is between 23400 - 28600 £ per year.
You will work alongside a range of professional services teams, developing valuable administrative, organisational and customer service skills whilst completing your apprenticeship.
As a Business Administration Apprentice, you will play an important role in supporting the Directorate of Student Experience and Engagement.
You will gain experience across a variety of student-facing services, helping to deliver an outstanding student experience from first enquiry through to graduation.
Working with experienced colleagues, you will develop your administration, communication and customer service skills while supporting projects, events and day-to-day operations across the Directorate.
Your duties will include
- Supporting the Admissions process by responding to enquiries from prospective students, scheduling interviews and auditions, liaising with applicants and academic staff, maintaining accurate applicant records, and assisting with the administration of offers and enrolment.
- Assisting with the planning and delivery of student recruitment and transition activities throughout the year, including outreach events, applicant experience activities, enrolment and Welcome Week by preparing resources, coordinating bookings, registering attendees and welcoming prospective and new students.
- Supporting the administration of student support services, including monitoring shared inboxes for Disability, Careers & Employability, Mental Health & Wellbeing and Student Financial
- Support enquiries, recording student contacts, and ensuringtimelyfollow-up by supporting students to book appointments through Microsoft Bookings.
- Providing administrative support for student engagement activities, including coordinating Student Voice meetings, supporting Students' Union campaigns and events, maintaining records, preparing resources and promoting opportunities for students to get involved in life at UCEN Manchester.
- Provide general administrative support across the Directorate of Student Experience and Engagement by maintaining accurate records and databases, updating electronic filing systems, processing documentation, monitoring shared inboxes and assisting colleagues with day-to-day administrative tasks in line with data protection and organisational procedures.
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Business Administration Apprentice Level 3 in Manchester employer: Total People
Total People is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where apprentices can thrive. With a focus on meaningful engagement in the education sector, employees benefit from hands-on experience, mentorship from experienced professionals, and opportunities for career advancement within a nurturing environment dedicated to student wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice Level 3 in Manchester
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Total People.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Total People’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Total People.
We think you need these skills to ace Business Administration Apprentice Level 3 in Manchester
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Total People. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Total People
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Total People.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
