Regional Key Account Director

TMS Global, part of DS Smith, is a global leader in sustainable packaging and retail solutions. Operating in 97 markets worldwide, we partner with some of the world's best-known brands to deliver innovative print, packaging, and display solutions that drive customer engagement, brand impact and commercial success. As our business continues to grow, we're looking for an experienced Regional Key Account Director to lead the EMEA region for one of our most strategically important global client partnerships. Working closely with the Global Client Director and fellow regional teams, you'll be responsible for driving account performance, client satisfaction and sustainable commercial growth across the EMEA region. This is an exciting opportunity for a commercially minded leader who thrives in a fast-paced, global environment and is passionate about building lasting client relationships and delivering outstanding results. This role will be based in the UK and will support our EMEA region. Travel across the region will be required. Key responsibilities include: Lead the end-to-end delivery and performance of a major client account, ensuring contractual commitments and service levels are consistently achieved. Build and maintain strong senior-level client relationships, acting as the primary strategic partner and escalation point. Drive commercial performance through effective P