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- Tasks: Lead and innovate in the events industry, managing a dynamic team to deliver exceptional experiences.
- Company: Total Management Group, a world leader in event and travel solutions.
- Benefits: Competitive salary, hybrid working, generous leave, and health benefits.
- Why this job: Join a creative team and shape unforgettable events for global brands.
- Qualifications: 8+ years in event production with strong leadership and client relationship skills.
- Other info: Enjoy a vibrant culture with opportunities for career growth and employee engagement.
The predicted salary is between 48000 - 84000 £ per year.
Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events.
With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Events offers a service that is uncompromised in delivering seamless, well-considered, high-quality event solutions to global corporate clients, leading brands, and industry names.
At Total Management Group, you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.
ROLE & RESPONSIBILITIES
The Head of Events EMEA is a pivotal leadership role responsible for driving the strategic direction, operational excellence, and financial success of the event division. This role involves leading and developing a team of event directors and seniors ensuring exceptional client delivery and pushing the boundaries of innovation within the events industry. The role will focus on cross-functional integration, effective communication, and alignment between divisions, global resourcing, overseeing operational functions to ensure optimal output in tandem with our North America office.
TEAM MANAGEMENT
- Lead, mentor, and develop a team of Event Directors and Senior Event Managers, fostering a collaborative and high-performance culture.
- Oversee team resourcing, workflow, and project allocation in collaboration with direct reports.
- Ensure effective management practices are consistently applied, including regular 1-on-1 meetings, performance reviews, and team development initiatives.
- Drive recruitment efforts, including participation in candidate interviews as required.
- Manage and approve team leave and time off in line with company policy.
FINANCIAL ACUMEN
- Provide financial oversight, including review of project forecasts, profitability, and cash flow.
- Manage the budgeting process and approve significant event budgets.
- Negotiate and manage supplier agreements, margins, and commission structures.
- Contribute to departmental budgets and potential event P&L development.
CLIENT DELIVERY & RELATIONSHIPS
- Ensure the development and implementation of robust account management structures to support client relationships.
- Drive a client-centric approach across the event division, ensuring exceptional service delivery and client satisfaction.
- Oversee the delivery of large-scale and new client events, ensuring best practices, key deliverables, and effective resource planning.
- Foster strong, long-term relationships with key clients, acting as a strategic partner and trusted advisor.
OPERATIONAL OVERSIGHT
- Oversee operational functions, ensuring alignment and efficiency across all event-related activities.
- Evaluate and optimise technology ROI and event processes.
- Oversee the onboarding and contracting process for clients and suppliers.
- Drive supplier and vendor performance evaluations to ensure service quality, compliance, and cost-effectiveness.
- Conduct process analysis to identify inefficiencies and develop and implement effective solutions.
- Promote process alignment and synergy across divisions to enhance collaboration and cross-functional effectiveness.
- Maintain and enforce the live event process documentation, ensuring it is current, comprehensive, and consistently followed.
- Work with Operational functions to ensure compliance & health and safety.
GROWTH & BUSINESS DEVELOPMENT
- Strategic sales alignment for growth working with business development team and directors to develop and execute aligned EMEA growth strategies, targeting new markets and opportunities.
- Winning new business via RFP & pitches by leading compelling RFP responses and developing impactful pitch presentations in collaboration with Sales to secure new event business.
- Leveraging events for brand positioning with marketing and sales to strategically utilise events to enhance brand perception and drive new business in EMEA.
- Contributing to sales targets, drive new event business and expand client relationships to contribute to overall sales goals.
- Provide market intelligence and competitive insights, collaborate with sales and marketing to monitor the EMEA market and inform growth strategies.
SKILLS & EXPERIENCE
- Proven senior leadership experience in live event production across the global (8+ years), ideally within an agency environment.
- Strong strategic, commercial, and operational acumen, including P&L management, budgeting, and vendor negotiations.
- Demonstrated ability to lead and mentor high-performing teams across regions, with a focus on resourcing, development, and performance culture.
- Excellent client relationship skills with experience managing senior stakeholders and driving growth through pitches and RFP responses.
- Deep understanding of end-to-end event delivery, including technical production, compliance, and operational efficiency.
- Strong collaboration with cross-functional teams including business development, marketing, and operations to align on growth strategy and brand positioning.
WHY TOTAL MANAGEMENT
We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee-focused culture and active employee engagement.
WHAT IS ON OFFER
- Competitive salary
- 25 days annual leave plus bank holidays
- Hybrid working, 4 days in the office and 1 day from home
- Additional 14 days per year work from home
- Medicash medical based benefit scheme
- Tech & Cycle Scheme
- Preferential Travel Rates
- Monthly Pay Day Meals & Company Socials
Head of Events in London employer: Total Management Group
Contact Detail:
Total Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Events in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past event successes. Include photos, testimonials, and any metrics that demonstrate your impact. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its recent events. Tailor your responses to show how your experience aligns with their goals. Practice common interview questions and think about how you can demonstrate your leadership and client management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Total Management Group. Let’s make your next career move a great one!
We think you need these skills to ace Head of Events in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Events role. Highlight your leadership experience, event management skills, and any relevant financial acumen. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for events and how you can drive innovation within our team. Be sure to mention specific experiences that demonstrate your ability to lead and deliver exceptional client service.
Showcase Your Team Management Skills: Since this role involves leading a team, make sure to highlight your experience in mentoring and developing others. Share examples of how you've fostered a high-performance culture and managed team dynamics effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Total Management Group
✨Know Your Events Inside Out
Before the interview, dive deep into Total Management Group's past events and their unique approaches. Familiarise yourself with their client base and recent projects to showcase your understanding of their brand and how you can contribute to their vision.
✨Showcase Your Leadership Style
As a Head of Events, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing talent. Be ready to discuss your approach to fostering a high-performance culture and how you handle team dynamics.
✨Demonstrate Financial Savvy
Brush up on your financial acumen, especially regarding budgeting and P&L management. Be prepared to discuss how you've managed event budgets in the past and your strategies for ensuring profitability while delivering exceptional client experiences.
✨Prepare for Client-Centric Scenarios
Think of specific instances where you've gone above and beyond for clients. Be ready to share stories that highlight your ability to build strong relationships and deliver outstanding service, as this role heavily focuses on client satisfaction and account management.
