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For Companies At a Glance
- Tasks: Lead and innovate in the events industry, managing a dynamic team to deliver exceptional experiences.
- Company: Join Total Management Group, a world leader in event and travel solutions.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and health benefits.
- Why this job: Make a real impact in a creative environment while driving growth and excellence.
- Qualifications: 8+ years in senior leadership within live event production, with strong client relationship skills.
- Other info: Be part of a culture focused on employee engagement and career development.
The predicted salary is between 43200 - 72000 £ per year.
ABOUT US
Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Events offers a service that is uncompromised in delivering seamless, well considered, high quality event solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.
ROLE & RESPONSIBILITIES
The Head of Events EMEA is a pivotal leadership role responsible for driving the strategic direction, operational excellence, and financial success of the event division. This role involves leading and developing a team of event directors and seniors ensuring exceptional client delivery and pushing the boundaries of innovation within the events industry. The role will focus on cross-functional integration, effective communication, and alignment between divisions, global resourcing, overseeing operational functions to ensure optimal output in tandem with our North America office.
TEAM MANAGEMENT
- Lead, mentor, and develop a team of Event Directors and Senior Event Managers, fostering a collaborative and high-performance culture.
- Oversee team resourcing, workflow, and project allocation in collaboration with direct reports.
- Ensure effective management practices are consistently applied, including regular 1-on-1 meetings, performance reviews, and team development initiatives.
- Drive recruitment efforts, including participation in candidate interviews as required.
- Manage and approve team leave and time off in line with company policy.
FINANCIAL ACUMEN
- Provide financial oversight, including review of project forecasts, profitability, and cash flow.
- Manage the budgeting process and approve significant event budgets.
- Negotiate and manage supplier agreements, margins, and commission structures.
- Contribute to departmental budgets and potential event P&L development.
CLIENT DELIVERY & RELATIONSHIPS
- Ensure the development and implementation of robust account management structures to support client relationships.
- Drive a client-centric approach across the event division, ensuring exceptional service delivery and client satisfaction.
- Oversee the delivery of large-scale and new client events, ensuring best practices, key deliverables, and effective resource planning.
- Foster strong, long-term relationships with key clients, acting as a strategic partner and trusted advisor.
OPERATIONAL OVERSIGHT
- Oversee operational functions, ensuring alignment and efficiency across all event-related activities.
- Evaluate and optimise technology ROI and event processes.
- Oversee the onboarding and contracting process for clients and suppliers.
- Drive supplier and vendor performance evaluations to ensure service quality, compliance, and cost-effectiveness.
- Conduct process analysis to identify inefficiencies and develop and implement effective solutions.
- Promote process alignment and synergy across divisions to enhance collaboration and cross-functional effectiveness.
- Maintain and enforce the live event process documentation, ensuring it is current, comprehensive, and consistently followed.
- Work with Operational functions to ensure compliance & health and safety.
GROWTH & BUSINESS DEVELOPMENT
- Strategic sales alignment for growth working with business development team and directors to develop and execute aligned EMEA growth strategies, targeting new markets and opportunities.
- Winning new business via RFP & pitches by leading compelling RFP responses and developing impactful pitch presentations in collaboration with Sales to secure new event business.
- Leveraging events for brand positioning with marketing and sales to strategically utilise events to enhance brand perception and drive new business in EMEA.
- Contributing to sales targets, drive new event business and expand client relationships to contribute to overall sales goals.
- Provide market intelligence and competitive insights, collaborate with sales and marketing to monitor the EMEA market and inform growth strategies.
SKILLS & EXPERIENCE
- Proven senior leadership experience in live event production across the global (8+ years), ideally within an agency environment.
- Strong strategic, commercial, and operational acumen, including P&L management, budgeting, and vendor negotiations.
- Demonstrated ability to lead and mentor high-performing teams across regions, with a focus on resourcing, development, and performance culture.
- Excellent client relationship skills with experience managing senior stakeholders and driving growth through pitches and RFP responses.
- Deep understanding of end-to-end event delivery, including technical production, compliance, and operational efficiency.
- Strong collaboration with cross-functional teams including business development, marketing, and operations to align on growth strategy and brand positioning.
WHY TOTAL MANAGEMENT
We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and active employee engagement.
WHAT IS ON OFFER
- Competitive salary
- 25 days annual leave plus bank holidays
- Hybrid working, 4 days in the office and 1 day from home
- Additional 14 days per year work from home
- Medicash medical based benefit scheme
- Tech & Cycle Scheme
- Preferential Travel Rates
- Monthly Pay Day Meals & Company Socials
Head of Events employer: Total Management Group
Contact Detail:
Total Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Events
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events, conferences, or even online. The more people you know, the better your chances of landing that Head of Events role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and managing large-scale events. Make sure they see how you can drive their event division to success.
✨Tip Number 3
Be prepared for interviews! Research the company and come armed with ideas on how you can elevate their events. Show them you’re not just another candidate, but the one who can push boundaries and innovate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our dynamic team at Total Management Events.
We think you need these skills to ace Head of Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in event production and any relevant achievements that showcase your ability to drive strategic direction.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Head of Events role. Share specific examples of how you've led teams, managed budgets, and delivered exceptional client experiences in the past.
Showcase Your Financial Acumen: Since financial oversight is key in this role, be sure to mention your experience with P&L management and budgeting. We want to see how you've successfully navigated financial challenges in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Total Management Group
✨Know Your Events Inside Out
Before the interview, dive deep into Total Management Group's past events and their unique approaches. Familiarise yourself with their client base and the types of events they manage. This will not only show your genuine interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Style
As a Head of Events, your leadership skills are crucial. Prepare examples that highlight your ability to mentor and develop teams. Think about specific instances where you've fostered a high-performance culture or navigated challenges in team dynamics.
✨Demonstrate Financial Savvy
Brush up on your financial acumen, especially regarding budgeting and P&L management. Be ready to discuss how you've successfully managed event budgets in the past and any strategies you've implemented to ensure profitability while maintaining quality.
✨Prepare for Client-Centric Scenarios
Client relationships are key in this role. Prepare to share stories about how you've built strong partnerships with clients, handled difficult situations, or ensured exceptional service delivery. Highlight your strategic approach to account management and how it has led to successful outcomes.
