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- Tasks: Provide technical support and maintenance for printers and multifunction devices.
- Company: Join TMDS, a leading print management specialist in Northamptonshire.
- Benefits: Enjoy a competitive salary, hybrid car, and great team support.
- Why this job: Make a difference by ensuring clients' printing needs are met efficiently.
- Qualifications: Experience in printer support and strong problem-solving skills required.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Total Managed Document Solutions (TMDS) is a leading print management specialist based in Northamptonshire, supporting businesses nationwide. From small start-ups to large corporations and public sector organizations, TMDS provides customised print solutions, including printer and MFD leases, toner, consumables, and maintenance services. With a fast 4-hour call-out time, TMDS ensures reliable technical support for its clients. The company offers a wide range of products from renowned manufacturers such as Ricoh, Epson, Canon, and Kyocera to meet the diverse needs of customers.
This is a full-time, on-site role for a Printer Technician based from home, but no further than an hour from Northamptonshire. The Printer Technician will be responsible for providing technical support, troubleshooting, and maintenance for various printer and multifunction device models. Daily tasks include installing, configuring, and repairing printers and related hardware, ensuring optimal functionality, and delivering excellent service to all valued clients. The role involves collaboration with internal teams to meet clients' print management needs effectively.
Qualifications:
- Proficiency in Printer Support and knowledge of various Printers and multifunction devices
- Experience in Technical Support and Troubleshooting print-related and device-related issues
- Familiarity with Desktop Computers and their integration with printing systems
- Strong problem-solving skills and the ability to work independently
- Excellent communication skills and customer service orientation
- Previous experience in the print management or technology sector is an advantage
- Relevant technical certifications or training in printer and device repair are a plus
If this role is of interest to you and you would like to discuss this further then please message me directly and we can arrange a follow up with myself or the TMDS Service Manager.
Printer Technician in Kettering employer: Total Managed Document Solutions
Contact Detail:
Total Managed Document Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Printer Technician in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the print management industry and let them know you're on the lookout for a Printer Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with specific printer brands like Ricoh or Canon, make sure to highlight that in conversations. Bring along examples of your troubleshooting successes to impress potential employers during interviews.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing applications from motivated candidates who are genuinely interested in joining our team at TMDS. Plus, it shows you’re serious about the role.
✨Tip Number 4
Prepare for the technical questions! Brush up on your knowledge of printer maintenance and troubleshooting techniques. Being able to confidently discuss your problem-solving process will set you apart from other candidates.
We think you need these skills to ace Printer Technician in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with printer support and technical troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about print management and how you can contribute to our team at TMDS. Keep it friendly and professional, just like us!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide excellent service to clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get noticed by the right people at TMDS!
How to prepare for a job interview at Total Managed Document Solutions
✨Know Your Printers
Familiarise yourself with the various printer models and multifunction devices mentioned in the job description. Be ready to discuss your experience with brands like Ricoh, Epson, Canon, and Kyocera, as well as any specific troubleshooting techniques you've used.
✨Show Off Your Problem-Solving Skills
Prepare examples of past technical issues you've resolved. Highlight your problem-solving process and how you ensured minimal downtime for clients. This will demonstrate your ability to think on your feet and provide excellent service.
✨Communicate Clearly
Since communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would explain a complex issue to a non-technical client, so be ready to showcase your customer service skills.
✨Research TMDS
Take some time to learn about Total Managed Document Solutions and their approach to print management. Understanding their values and services will help you tailor your responses and show genuine interest in the company during the interview.
