Network Engineer – Ref: V329
Location: Nottinghamshire
We are seeking an experienced and proactive Network Engineer to join our operations team. This is an exciting opportunity for someone with strong networking knowledge and hands‑on experience across CCTV, access control, and IP‑based security systems. If you enjoy fault‑finding, solving technical challenges, and delivering outstanding service, we want to hear from you.
Role Responsibilities
- Provide remote technical support via access tools to diagnose and resolve software‑related faults.
- Respond to P1 outages within agreed response times.
- Support, maintain, and fault‑find across structured networks and wireless links.
- Act as an escalation point for the team to resolve complex technical cases.
- Work with CCTV infrastructure, IP networks, and IP door entry/access control systems.
- Complete accurate documentation, job reports, and timesheets within the company’s service system.
- Deliver a high standard of customer service.
- Adhere to all Health & Safety policies and safe working practices.
Key Experience / Qualifications
- Minimum 3 years’ experience working in fault‑finding.
- Understanding of networking fundamentals, topology, and structured networks.
- Experience with structured networks and wireless technologies.
- Knowledge of virtual servers and cloud‑hosted environments.
- Strong troubleshooting skills and knowledge of Document Managed Services.
- Able to work well under pressure and adapt to changing circumstances.
- IPAF Licence – desirable.
- Full UK driving licence (essential).
- Network related qualifications (e.g., Network +, CCNA) – desirable.
- Experience within a control room environment – desirable.
About You
- Proactive, positive, and self‑motivated.
- Able to work effectively under pressure and adapt to changing circumstances.
- Good communication skills with the ability to build successful working relationships with customers and colleagues.
- Well organised with strong self‑discipline.
- Have the desire to learn and continually improve your knowledge.
- Team player and able to work well in a fast‑paced environment.
Package & Benefits
- Working hours: Monday – Friday, 8.00 am – 5.00 pm (Permanent).
- Salary: £40,000 – £50,000 pa, dependent on skills, experience, and qualifications.
- Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Programme.
How to Apply
Please send your CV to careers@tis.co.uk. You can also use the TIS vacancy application form on our website.
Contact: People Department, TIS Ltd
Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU
Email: careers@tis.co.uk
Job Details
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Information Technology | Industry: Security and Investigations
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Contact Detail:
Total Integrated Solutions (TIS) Ltd Recruiting Team