At a Glance
- Tasks: Maintain and service a variety of security systems, ensuring top-notch customer satisfaction.
- Company: Join a professional team that values quality and customer service in the West Midlands.
- Benefits: Enjoy competitive salary, annual pay increases, 23-27 days holiday, and various perks.
- Other info: Great career progression opportunities and varied work across multiple client sites.
- Why this job: Make a real impact in security while developing your skills in a supportive environment.
- Qualifications: 3+ years experience with CCTV systems and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Location: West Midlands
Working hours: Monday - Friday, 8.00am - 5.00pm.
Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications).
Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.
Overview
Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.
Key Responsibilities
- Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms
- Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site
- Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system
- Maintain compliance with all relevant health and safety procedures and best practices
- Participate in the Company’s out of hours callout rota
- Represent the business professionally at all times when interacting with clients and colleagues
Experience and Qualifications
- Minimum of 3 years experience maintaining CCTV systems
- Good technical knowledge of CCTV, Intruder, networking, and intercom systems
- IPAF Licence
- PTS (desirable but not essential)
- Full UK driving licence
Knowledge and Skills
- Self-motivated, with a positive can-do attitude
- Able to remain calm and effective under pressure
- Excellent communication and customer service skills
- Strong interpersonal skills and ability to build effective relationships
- Committed to continuous learning and personal development
What We Offer
- Opportunity to work with a supportive and professional team
- Career progression opportunities
- Varied and interesting work across multiple client sites
If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.
To apply, please send your CV to our career email.
People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU
TIS are an equal opportunities employer
Maintenance Engineer (Security) - Ref: V343 employer: Total Integrated Solutions Ltd
Join TIS Ltd as a Maintenance Engineer in the West Midlands, where we prioritise quality, professionalism, and customer service. Enjoy a supportive work culture with ample opportunities for career progression, competitive benefits including a salary increase commitment, and a variety of perks designed to enhance your work-life balance. Be part of a dedicated team that values continuous learning and fosters strong client relationships in a dynamic environment.
Contact Details:
Total Integrated Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer (Security) - Ref: V343
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and security systems. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with CCTV and security systems, as well as your commitment to high-quality service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to take the next step in your career.
We think you need these skills to ace Maintenance Engineer (Security) - Ref: V343
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV and security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see your qualifications and experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Total Integrated Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around CCTV and security systems. Be ready to discuss your past experiences and how you've tackled challenges in maintenance. This will show that you're not just familiar with the systems but also confident in your skills.
✨Showcase Your Customer Service Skills
Since this role emphasises customer service, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your communication skills and ability to build strong relationships, as this is key to success in the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to maintenance and client interactions. Practise how you would handle issues under pressure, ensuring you convey a calm and effective approach. This will demonstrate your problem-solving abilities.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
