At a Glance
- Tasks: Maintain and service a variety of security systems, ensuring high standards and customer satisfaction.
- Company: Join a professional team at a company that values quality and customer service.
- Benefits: Enjoy competitive salary, annual increases, 23-27 days holiday, and various perks.
- Other info: Opportunities for career progression and ongoing training in a dynamic work environment.
- Why this job: Make a real impact in security maintenance while developing your skills in a supportive environment.
- Qualifications: 3+ years experience with CCTV systems and strong customer service skills required.
The predicted salary is between 28000 - 32000 € per year.
Location: West Midlands
Working hours: Monday to Friday, 8.00am to 5.00pm.
Salary: £28,000 - £32,000 basic plus overtime (dependent on skills, experience, and qualifications).
Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.
Overview
Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.
Key Responsibilities
- Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms.
- Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site.
- Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system.
- Maintain compliance with all relevant health and safety procedures and best practices.
- Participate in the Company’s out of hours callout rota.
- Represent the business professionally at all times when interacting with clients and colleagues.
Experience and Qualifications
- Minimum of 3 years experience maintaining CCTV systems.
- Good technical knowledge of CCTV, Intruder, networking, and intercom systems.
- IPAF Licence.
- PTS (desirable but not essential).
- Full UK driving licence.
Knowledge and Skills
- Self-motivated, with a positive can-do attitude.
- Able to remain calm and effective under pressure.
- Excellent communication and customer service skills.
- Strong interpersonal skills and ability to build effective relationships.
- Committed to continuous learning and personal development.
What We Offer
- Opportunity to work with a supportive and professional team.
- Career progression opportunities.
- Varied and interesting work across multiple client sites.
If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.
To apply, please send your CV to our career email.
People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU
TIS are an equal opportunities employer.
Maintenance Engineer (Security) - Ref: V343 in Birmingham employer: Total Integrated Solutions Ltd
TIS Ltd is an exceptional employer located in the West Midlands, offering a supportive work environment that prioritises professionalism and customer service. With a commitment to employee growth through ongoing training and development, as well as a comprehensive benefits package including a salary increase scheme, generous holiday allowance, and unique perks, TIS Ltd fosters a culture of teamwork and continuous improvement, making it an ideal place for Maintenance Engineers to thrive.
Contact Detail:
Total Integrated Solutions Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer (Security) - Ref: V343 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience with CCTV and security systems aligns with their needs. Show them you're not just another candidate, but someone who genuinely cares about delivering exceptional service.
✨Tip Number 3
Practice your communication skills! As a Maintenance Engineer, you'll need to interact with clients and colleagues effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and are keen to be part of a company that values professionalism and development.
We think you need these skills to ace Maintenance Engineer (Security) - Ref: V343 in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV and security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Show Off Your Customer Service Skills:Since we value customer service, include examples of how you've built strong client relationships in the past. This will help us see that you’re not just technically skilled but also great at interacting with clients.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your experience and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Total Integrated Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge of CCTV, intruder systems, and intercoms. Be ready to discuss specific experiences where you've successfully maintained these systems, as this will show your expertise and confidence.
✨Showcase Your Customer Service Skills
Since the role emphasises customer service, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your ability to build strong relationships and ensure customer satisfaction.
✨Be Professional and Personable
Remember, you'll be representing the company when interacting with clients. Practice a friendly yet professional tone in your responses. This will help convey that you understand the importance of professionalism in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about ongoing training opportunities or how the team collaborates on projects.
