At a Glance
- Tasks: Maintain and service a variety of security systems, ensuring top-notch customer satisfaction.
- Company: Join a professional team that values quality and customer service in the security sector.
- Benefits: Enjoy competitive salary, annual pay increases, 23-27 days holiday, and various perks.
- Other info: Ongoing training and career progression opportunities await you!
- Why this job: Make a real impact by ensuring safety and security across diverse environments.
- Qualifications: 3+ years experience with CCTV systems and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Location: West Midlands
Working hours: Monday to Friday, 8.00am to 5.00pm.
Salary: £28,000 - £32,000 basic plus overtime (dependent on skills, experience, and qualifications).
Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.
Overview: Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.
Key Responsibilities:
- Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms.
- Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site.
- Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system.
- Maintain compliance with all relevant health and safety procedures and best practices.
- Participate in the Company’s out of hours callout rota.
- Represent the business professionally at all times when interacting with clients and colleagues.
Experience and Qualifications:
- Minimum of 3 years experience maintaining CCTV systems.
- Good technical knowledge of CCTV, Intruder, networking, and intercom systems.
- IPAF Licence PTS (desirable but not essential).
- Full UK driving licence.
Knowledge and Skills:
- Self-motivated, with a positive can-do attitude.
- Able to remain calm and effective under pressure.
- Excellent communication and customer service skills.
- Strong interpersonal skills and ability to build effective relationships.
- Committed to continuous learning and personal development.
What We Offer:
- Opportunity to work with a supportive and professional team.
- Career progression opportunities.
- Varied and interesting work across multiple client sites.
If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.
Maintenance Engineer (Security) in Birmingham employer: Total Integrated Solutions Ltd
Join a dynamic team as a Maintenance Engineer (Security) in the West Midlands, where your expertise in CCTV and security systems will be valued and rewarded. Our commitment to employee growth is reflected in our ongoing training programmes, generous holiday allowances, and a range of benefits including a salary sacrifice pension scheme and medical cash plan. Experience a supportive work culture that prioritises professionalism and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Total Integrated Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer (Security) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience with CCTV and security systems aligns with their needs. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to maintenance engineering and customer service, so you're ready to impress.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Maintenance Engineer (Security) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV and security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Customer Service Skills:Since we value customer service, make sure to include examples of how you've built strong client relationships in the past. We love seeing candidates who take pride in their work and care about client satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Total Integrated Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV, intruder systems, and intercoms. Be ready to discuss specific experiences where you've successfully maintained these systems. This shows you're not just familiar with the tech but can also apply it in real-world situations.
✨Showcase Your Customer Service Skills
Since this role emphasises customer satisfaction, prepare examples of how you've gone above and beyond for clients in the past. Think about times when you resolved issues or built strong relationships – this will highlight your commitment to quality service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to maintenance challenges or client interactions. Practise how you'd handle these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or specific projects you might work on. This shows your genuine interest in the role and helps you determine if the company is the right fit for you.
