At a Glance
- Tasks: Maintain and service CCTV and security systems across various environments.
- Company: Join a professional team that values quality and customer service.
- Benefits: Competitive salary, annual pay increase, 23-27 days holiday, and health perks.
- Other info: Dynamic role with opportunities for career progression and ongoing training.
- Why this job: Make a real impact in security while developing your skills and career.
- Qualifications: 3+ years experience with CCTV systems and strong customer service skills.
The predicted salary is between 28000 - 32000 £ per year.
Location: West Midlands
Working hours: Monday to Friday, 8.00am to 5.00pm.
Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications).
Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.
Overview: Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.
Key Responsibilities:
- Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms.
- Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site.
- Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system.
- Maintain compliance with all relevant health and safety procedures and best practices.
- Participate in the Company’s out of hours callout rota.
- Represent the business professionally at all times when interacting with clients and colleagues.
Experience and Qualifications:
- Minimum of 3 years experience maintaining CCTV systems.
- Good technical knowledge of CCTV, Intruder, networking, and intercom systems.
- IPAF Licence PTS (desirable but not essential).
- Full UK driving licence.
Knowledge and Skills:
- Self-motivated, with a positive can-do attitude.
- Able to remain calm and effective under pressure.
- Excellent communication and customer service skills.
- Strong interpersonal skills and ability to build effective relationships.
- Committed to continuous learning and personal development.
What We Offer:
- Opportunity to work with a supportive and professional team.
- Career progression opportunities.
- Varied and interesting work across multiple client sites.
If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.
Maintenance Engineer (CCTV & Security) in Birmingham employer: Total Integrated Solutions Ltd
Join a dynamic team as a Maintenance Engineer in the West Midlands, where your expertise in CCTV and security systems will be valued and rewarded. With a strong commitment to employee growth, competitive benefits including a salary increase scheme, generous holiday allowance, and a supportive work culture, this company fosters an environment of professionalism and teamwork. You'll have the opportunity to work across diverse client sites while receiving ongoing training to enhance your skills and advance your career.
Contact Details:
Total Integrated Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer (CCTV & Security) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry and let them know you're on the lookout for a Maintenance Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs related to CCTV and security systems. This not only boosts your CV but also shows potential employers that you're proactive and passionate about your field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific projects you've worked on and how you’ve handled challenges in the past. We want to see that you can deliver exceptional service under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our commitment to quality and professionalism.
We think you need these skills to ace Maintenance Engineer (CCTV & Security) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV and security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about security maintenance and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Customer Service Skills:Since we value customer service, make sure to include examples of how you've built strong client relationships in the past. We love candidates who can communicate effectively and keep clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Total Integrated Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge of CCTV, intruder systems, and networking. Be ready to discuss specific projects or experiences where you've successfully maintained these systems. This will show that you’re not just familiar with the equipment but also know how to troubleshoot and resolve issues.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, be prepared to share examples of how you've built strong relationships in previous positions. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Demonstrate Your Problem-Solving Ability
Think of a few scenarios where you faced challenges while maintaining security systems. Be ready to explain how you approached these problems, what solutions you implemented, and the outcomes. This will illustrate your ability to remain calm and effective under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to training and development, or their expectations for the role. This shows that you’re genuinely interested in the position and eager to grow within the company. Plus, it gives you a chance to assess if the company is the right fit for you!
