At a Glance
- Tasks: Maintain and service cutting-edge security systems while ensuring customer satisfaction.
- Company: Join TIS, a leading Security and Communications Company with a focus on quality and care.
- Benefits: Enjoy competitive salary, generous holiday, and perks like a Birthday holiday and medical cash plan.
- Other info: Opportunities for career progression and ongoing training in a dynamic work environment.
- Why this job: Be part of a supportive team and make a real impact in the security industry.
- Qualifications: 3+ years experience with CCTV systems and a full UK driving licence required.
TIS is a forward thinking and nationally renowned Security and Communications Company, proudly holding NSI Gold and BAFE accreditations. We specialise in the design, installation, service and maintenance of integrated security systems and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation for quality, care, and reliability, which is second to none. Our vision is to deliver and maintain a premium level of service within the industry, placing staff wellbeing, safety, and environmental responsibility at the core of our operations. We are committed to supporting our employees, customers, and stakeholders by fostering a culture of excellence, collaboration, and continuous improvement.
Location: West Midlands
Working hours: Monday – Friday, 8.00am – 5.00pm.
Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications)
Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.
Overview
Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.
Key Responsibilities
- Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms
- Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site
- Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system
- Maintain compliance with all relevant health and safety procedures and best practices
- Participate in the Company’s out of hours callout rota
- Represent the business professionally at all times when interacting with clients and colleagues
Experience and Qualifications
- Minimum of 3 years’ experience maintaining CCTV systems
- Good technical knowledge of CCTV, Intruder, networking, and intercom systems
- IPAF Licence
- PTS (desirable but not essential)
- Full UK driving licence
Knowledge and Skills
- Self-motivated, with a positive “can-do” attitude
- Able to remain calm and effective under pressure
- Excellent communication and customer service skills
- Strong interpersonal skills and ability to build effective relationships
- Committed to continuous learning and personal development
What We Offer
- Opportunity to work with a supportive and professional team
- Career progression opportunities
- Varied and interesting work across multiple client sites
If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.
To apply, please send your CV to People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU
TIS are an equal opportunities employer.
Maintenance Engineer in Birmingham employer: Total Integrated Solutions Limited
TIS is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work environment in the West Midlands. With a commitment to quality service and continuous improvement, employees benefit from competitive salaries, generous holiday allowances, and a range of perks including a salary sacrifice pension scheme and medical cash plan. Join a forward-thinking team where your contributions are valued and career progression is encouraged.
Contact Details:
Total Integrated Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with CCTV and security systems, consider creating a portfolio or a project showcase. This can really help you stand out during interviews and show that you’re serious about your craft.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research TIS and understand their values and services. Be ready to discuss how your experience aligns with their mission of quality and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at TIS.
We think you need these skills to ace Maintenance Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV and security systems. We want to see how your skills align with what we do at TIS, so don’t be shy about showcasing your relevant achievements!
Show Off Your Customer Service Skills:Since we value customer service highly, include examples of how you've built strong client relationships in the past. This will help us see that you’re not just technically skilled but also great at connecting with people.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your job reports and timesheets are easy to read and understand. It’ll show us you pay attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Total Integrated Solutions Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge of CCTV, intruder systems, and intercoms. Be ready to discuss specific experiences where you've successfully maintained or installed these systems, as this will show your expertise and confidence.
✨Showcase Your Customer Service Skills
Since TIS values customer service highly, prepare examples of how you've built strong client relationships in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
TIS is all about collaboration, so be prepared to talk about your experience working in teams. Share stories that highlight your ability to communicate effectively and support your colleagues, especially in high-pressure situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the ongoing training and development opportunities they offer, or how they foster a culture of excellence. This shows your genuine interest in the company and its values.
