Helpdesk Administrator in Wembley

Helpdesk Administrator in Wembley

Wembley Temporary 17 £ / hour No working from home possible
Total Facilities Recruitment Limited

At a Glance

  • Tasks: Manage helpdesk operations and support engineers in a fast-paced facilities environment.
  • Company: Leading Facilities company with a focus on teamwork and efficiency.
  • Benefits: Competitive pay, flexible hours, and opportunities for skill development.
  • Other info: Great chance to grow your career in a supportive environment.
  • Why this job: Join a dynamic team and make a difference in building maintenance.
  • Qualifications: Experience in facilities management and strong customer service skills.

My client is a leading Facilities company looking for an experienced administrator. You will have knowledge of working within a Facilities environment and be able to hit the ground running. Our client is looking for a contract admin.

Essentials:

  • Must have experience working in a Building Maintenance company or Facilities industry

Duties:

  • Reactive Jobs
  • Closing PPMS
  • Scheduling engineers
  • Production of valuations and presentation of results
  • Quote logging and processing
  • Collating timesheets from engineers, chasing and checking quality of data
  • Contract set-up (PPM / System support)
  • Application billing preparation
  • Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rates
  • Chasing and escalation within the regions all SLA & KPI breaches
  • Co-ordination of Site Audits
  • Co-ordinate monthly meetings and reviews generally
  • PPM & Reactive Works Reporting
  • Liaising with regional team over client requirements for scheduling ad-hoc works
  • Collation of stats for invoicing (reactive and ppm’s)
  • Validation of all reactive charges submitted by the regional teams
  • Valuation of all quotations/estimates submitted by the regional teams
  • Assisting colleagues with the team where necessary
  • Co-ordinate Audits on behalf of Regional Managers
  • Experience in delivering high-class customer service
  • An excellent telephone manner is essential

Helpdesk Administrator in Wembley employer: Total Facilities Recruitment Limited

Join a leading Facilities company that values your expertise and offers a dynamic work environment where you can thrive. With a strong focus on employee development, we provide opportunities for growth and advancement while fostering a collaborative culture that prioritises high-class customer service. Located in a vibrant area, our team enjoys the benefits of a supportive workplace that encourages innovation and excellence in every project.

Total Facilities Recruitment Limited

Contact Details:

Total Facilities Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Helpdesk Administrator in Wembley

Get Active in Industry Forums

Jump into communities for building systems and supply engineering, like the Building Services Engineering (BSE) forum. Contributing by answering questions or sharing insights can raise your visibility and help you connect with potential employers who value practical expertise.

Attend Local Industry Events

Keep an eye out for trade shows or local meetups related to building systems and supply engineering happening in your area. These events are great for networking; you'll likely meet industry professionals from companies like Total Facilities Recruitment Limited who might have temporary roles available.

Showcase Your Skills Online

Create a portfolio showcasing your projects or experiences specifically in building systems supply engineering. Use platforms like LinkedIn to share your insights and connect with industry leaders. This helps us catch the eye of potential employers looking for temp roles.

Leverage Your University Network

If you're currently studying or just graduated, tap into your university career services. They might have exclusive listings for temporary positions or can connect you directly with companies like Total Facilities Recruitment Limited looking for short-term talent in building systems engineering.

We think you need these skills to ace Helpdesk Administrator in Wembley

Building Maintenance Knowledge
Facilities Management Experience
Reactive Job Management
PPM (Planned Preventative Maintenance) Knowledge
Scheduling Skills
Valuation Production
Quote Logging and Processing

Some tips for your application 🫡

Showcase Your Technical Skills:When applying for a role in building systems supply engineering, it's crucial to highlight any relevant technical skills or certifications you’ve gained. Make sure to mention specific software or systems you've worked with, as this is a key area that hiring managers at Total Facilities Recruitment Limited will be looking for. It’ll help set you apart from other candidates!

Tailor Your CV to Highlight Temporary Experience:For a temporary role, it’s essential to tailor your CV to showcase how quickly you can adapt and contribute. If you have previous temporary or contract roles, detail your achievements in those positions. Employers like Total Facilities Recruitment Limited will want to see how you've hit the ground running in past projects.

Include Relevant Projects in Your Application:Don't forget to mention specific projects you've been involved in that relate directly to building systems supply engineering. This could include case studies, reports, or any hands-on work. It gives Total Facilities Recruitment Limited a sense of your problem-solving abilities and design thinking!

Convey a Willingness to Learn:Since this is a temporary role, emphasise your eagerness to learn and adapt quickly. Mention any relevant courses or training you’re currently pursuing or have completed. Showing that you're keen to grow in the field will make you an attractive candidate for Total Facilities Recruitment Limited!

How to prepare for a job interview at Total Facilities Recruitment Limited

Master the Basics of Building Systems

Make sure you’re all over the fundamentals of building systems supply and engineering. Brush up on your knowledge of HVAC, plumbing, and electrical systems since you could get some technical questions that assess your understanding of these areas. Show that you know your stuff – it’ll help us make a great impression on Total Facilities Recruitment Limited.

Show Your Problem-Solving Prowess

In this temporary gig, you’ll need to think on your feet and be ready to tackle unexpected challenges. Be prepared to share examples of how you’ve navigated problems in the past. Bring out those real-life scenarios where you demonstrated your critical thinking skills in building systems!

Know What Temporary Work Entails

With this being a temporary position, it’s important to convey your flexibility and adaptability. Be ready to discuss why you’re keen on a short-term role and how you plan to quickly get up to speed with the team at Total Facilities Recruitment Limited. Highlight your eagerness to jump in and contribute from day one.

Bring a Strong Portfolio (if relevant)

If you’ve worked on any projects relevant to building systems, have a portfolio ready to share. Whether it’s designs, reports, or case studies, having visuals can really help reinforce your skills and experience during your chat. Make sure it's polished and highlights your practical know-how in the field!