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- Tasks: Welcome visitors and ensure they receive a 5-star service at the front desk.
- Company: Join a dynamic team in a professional environment in Stevenage.
- Benefits: Gain valuable experience in customer service and communication skills.
- Why this job: Perfect for those who love interacting with people and providing top-notch service.
- Qualifications: Customer-facing experience and a friendly, professional attitude required.
- Other info: Dress smartly and be ready to impress high-profile clients!
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a receptionist to work on our clients' site within Stevenage, working in the front of house team ensuring all tenants and visitors receive a 5* service. The position involves:
- Welcoming visitors and directing them accordingly
- Answering calls and emails promptly
- Managing the reception and helpdesk inbox
- Dealing with queries from occupiers or workers
- Signing in visitors and helping with directions
- Reporting relevant information and issues to the Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenishing stock in kitchens and ensuring areas are tidy
We are looking for candidates with customer-facing experience in:
- Hotels
- Corporate
- Airlines
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times, with a friendly, professional, bubbly personality. Candidates must always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills are essential as you will be dealing with high-profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Receptionist in Stevenage employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Stevenage
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values and what they stand for. This way, when you walk in for that interview, you can show them you're not just another candidate – you're the perfect fit!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. So, rehearse how you'd greet visitors and handle phone calls. A friendly, professional tone goes a long way in making a great first impression.
✨Tip Number 3
Dress to impress! Since you'll need to be well-presented, make sure your outfit is on point. A smart black or navy suit with a matching blazer will do the trick. Confidence comes from looking the part, so own it!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can set you apart from the crowd. It shows enthusiasm and professionalism, which are key traits for a receptionist. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist in Stevenage
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to deliver a 5* service, just like we do at StudySmarter!
Be Professional and Presentable: Since you'll be the first point of contact, it's crucial to mention your attention to detail in presentation. Don’t forget to mention that you own a smart black/navy suit – it’s all about making a great first impression!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for. It’ll make your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the key tasks like managing calls, emails, and visitor queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Dress to Impress
Since the role requires a professional appearance, ensure you wear a smart black or navy suit with a matching blazer. Pay attention to details like polished shoes and a neat hairstyle. First impressions matter, especially when dealing with high-profile clients!
✨Practice Your Communication Skills
As communication is key in this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts. Remember, a friendly and bubbly personality goes a long way!
✨Show Enthusiasm for Customer Service
Be prepared to share examples of how you've delivered excellent customer service in the past. Highlight your experience in similar environments, like hotels or corporate settings, and express your passion for providing a five-star service to every visitor.
