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- Tasks: Welcome visitors and ensure they receive a 5-star service while managing calls and emails.
- Company: Join a dynamic front of house team in Reading, delivering exceptional customer service.
- Benefits: Gain valuable experience in a professional environment with a friendly atmosphere.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Customer-facing experience and a bubbly personality are essential.
- Other info: Dress smartly and be ready to impress high-profile clients!
The predicted salary is between 13 - 16 £ per hour.
We are currently looking for a receptionist to work on our clients' site within Reading, working in the front of house team ensuring all tenants and visitors receive a 5* service.
The position is working in the front of house team on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with, and dealing with any additional queries from visitors. There are also administrative duties involved.
Responsibilities:
- Ensure a five* service is delivered by welcoming visitors and directing them accordingly.
- Ensure all calls and emails are answered promptly and accordingly.
- Manage the reception and helpdesk inbox.
- Deal with any queries from occupiers or workers.
- Signing in visitors and helping with directions.
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team.
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy.
We are looking for candidates with customer-facing experience in:
- Hotels
- Corporate
- Airlines
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times, with a friendly, professional, bubbly personality. Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills as you will be dealing with high profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Receptionist in Reading employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Reading
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help us tailor our conversation during the interview and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common receptionist questions and how we can highlight our customer service experience. The more comfortable we are, the better we’ll perform when it counts.
✨Tip Number 3
Dress to impress! Since this role requires us to be well-presented, let’s ensure we have that smart outfit ready. A black or navy suit with a matching blazer is a must, so we look professional and confident when we walk through those doors.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in showing our enthusiasm for the role. It’s a great chance to reiterate why we’d be a perfect fit for their front of house team.
We think you need these skills to ace Receptionist in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to deliver a 5* service, just like we do at StudySmarter!
Be Professional and Presentable: Since this role requires a smart appearance, mention your understanding of the dress code. A well-presented application reflects your commitment to professionalism, which is key for us.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Company
Before your interview, do a bit of research on the company. Understand their values, mission, and what they expect from their receptionists. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Dress to Impress
Since the job requires you to be immaculately presented, make sure you wear a smart black or navy suit with a matching blazer. A white shirt and appropriate footwear are essential too. First impressions count, so look the part!
✨Practice Your Communication Skills
As you'll be dealing with high-profile clients, practice your communication skills. Be clear, concise, and friendly in your responses. You might even want to role-play common scenarios you could face as a receptionist to build your confidence.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle difficult visitors or manage multiple tasks at once. Prepare specific examples from your past experience that demonstrate your customer service skills and ability to stay organised.
