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- Tasks: Manage contract support tasks in a dynamic facilities environment.
- Company: Leading Facilities company with a focus on teamwork and excellence.
- Benefits: Stable hours, supportive team, and opportunities for skill development.
- Other info: Fast-paced role with potential for career advancement.
- Why this job: Join a vibrant team and make a difference in facilities management.
- Qualifications: Experience in building maintenance or facilities industry is essential.
The predicted salary is between 30000 - 40000 £ per year.
My client is a leading Facilities company looking for an experienced Contract Support. You will have knowledge of working within a Facilities environment and be able to hit the ground running. Our client is looking for a contract admin.
Essentials:
- Must have experience working in a Building Maintenance company or Facilities industry
Duties:
- Responsible for all reactive jobs received through the customer support process
- Preparation of reports and documentation
- Updating of electronic records
- Material ordering and administration
- Subcontractor’s administration
- Raising PO and invoices
- Production of valuations and presentation of results
- Quote logging and processing
- Collating timesheets from engineers, chasing and checking quality of data
- Contract set-up (PPM / System support)
- Application billing preparation
- Responsible for all quotations and estimates
- Chasing and escalation within the regions all SLA & KPI breaches
- Co-ordination of Site Audits
- Co-ordinate monthly meetings and reviews generally
- PPM & Reactive Works Reporting
- Liaising with regional team over client requirements for scheduling ad-hoc works
- Collation of stats for invoicing (reactive and ppm’s)
- Validation of all reactive charges submitted by the regional teams
- Valuation of all quotations/estimates submitted by the regional teams
- Assisting colleagues with the team where necessary
- Co-ordinate Audits on behalf of Regional Managers
- Experience in delivering high-class customer service
- An excellent telephone manner is essential
Contract Support in Northampton employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities industry and let them know you're on the hunt for a Contract Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building maintenance and facilities management. Be ready to discuss your experience with reactive jobs and how you've handled contract administration in the past. Show them you can hit the ground running!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Since delivering high-class service is key in this role, think of examples where you've gone above and beyond for clients. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to submit your application and get noticed by employers looking for someone just like you. Let's get you that Contract Support position!
We think you need these skills to ace Contract Support in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Facilities industry. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Contract Support role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the facilities industry and building maintenance. Be ready to discuss your previous experience in detail, especially any specific roles you've had that relate to contract support. This will show that you can hit the ground running!
✨Showcase Your Admin Skills
Since the role involves a lot of administration, be prepared to talk about your organisational skills. Bring examples of how you've managed reports, documentation, and electronic records in past jobs. Highlight any experience with PO raising and invoicing too!
✨Customer Service is Key
This position requires delivering high-class customer service, so think of examples where you've gone above and beyond for clients. Be ready to demonstrate your excellent telephone manner and how you handle challenging situations with customers.
✨Prepare for Team Coordination
You'll need to coordinate with various teams and manage site audits, so come prepared with examples of how you've successfully worked in a team environment. Discuss any experience you have with scheduling and liaising with different departments to meet client requirements.