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- Tasks: Manage customer support processes and ensure smooth operations in a Facilities environment.
- Company: Leading Facilities company with a focus on teamwork and excellence.
- Benefits: Competitive pay, supportive team, and opportunities for skill development.
- Why this job: Join a dynamic team and make a real difference in facilities management.
- Qualifications: Experience in building maintenance or facilities administration is essential.
- Other info: Fast-paced environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
My client is a leading Facilities company looking for an experienced Business Support Administrator. You will have knowledge of working within a Facilities environment and be able to hit the ground running. Our client is looking for a contract admin.
Essentials:
- Must have experience working in a Building Maintenance company or Facilities industry
Duties:
- Responsible for all reactive jobs received through the customer support process
- Preparation of reports and documentation
- Updating of electronic records
- Material ordering and administration
- Subcontractor’s administration
- Raising PO and invoices
- Production of valuations and presentation of results
- Quote logging and processing
- Collating timesheets from engineers, chasing and checking quality of data
- Contract set-up (PPM / System support)
- Application billing preparation
- Responsible for all quotations and estimates
- Chasing and escalation within the regions all SLA & KPI breaches
- Co-ordination of Site Audits
- Co-ordinate monthly meetings and reviews generally
- PPM & Reactive Works Reporting
- Liaising with regional team over client requirements for scheduling ad-hoc works
- Collation of stats for invoicing (reactive and ppm’s)
- Validation of all reactive charges submitted by the regional teams
- Valuation of all quotations/estimates submitted by the regional teams
- Assisting colleagues with the team where necessary
- Co-ordinate Audits on behalf of Regional Managers
- Experience in delivering high-class customer service
- An excellent telephone manner is essential
Contract Support Required in Milton Keynes employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Required in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a contract admin role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building maintenance and facilities management. Be ready to discuss how your experience aligns with the duties listed in the job description, especially around customer support and administration.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values and career goals. Use our website to find roles that match your skills and interests, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them why you’re the best fit for their team.
We think you need these skills to ace Contract Support Required in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Business Support Administrator. Highlight your experience in the Facilities industry and any relevant skills that match the job description. We want to see how you can hit the ground running!
Showcase Your Skills: In your cover letter, showcase your skills in administration, customer service, and report preparation. Use specific examples from your past roles to demonstrate how you've successfully managed similar tasks. This helps us see your potential fit for the team.
Be Clear and Concise: When filling out your application, be clear and concise. Avoid jargon and keep your language straightforward. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know Your Facilities Stuff
Make sure you brush up on your knowledge of the facilities and building maintenance industry. Be ready to discuss your previous experience and how it relates to the role. This will show that you can hit the ground running!
✨Prepare for Admin Questions
Since the role involves a lot of administration tasks, be prepared to answer questions about your organisational skills and experience with documentation. Think of specific examples where you've successfully managed reports, invoicing, or material ordering.
✨Show Off Your Customer Service Skills
This position requires delivering high-class customer service, so be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your excellent telephone manner and any relevant experiences that demonstrate your ability to communicate effectively.
✨Get Familiar with KPIs and SLAs
Understanding key performance indicators (KPIs) and service level agreements (SLAs) is crucial for this role. Do some research on what they mean and think about how you've worked with them before. Being able to discuss these concepts will impress your interviewers!
