At a Glance
- Tasks: Deliver a 5-star service to visitors and manage reception duties.
- Company: Dynamic corporate environment in the heart of London.
- Benefits: Gain valuable experience and develop your customer service skills.
- Why this job: Be the face of the company and make a lasting impression.
- Qualifications: Customer-facing experience and a friendly, professional attitude.
- Other info: Opportunity to work in a vibrant team with high-profile clients.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a receptionist to work on our clients' site within London, working in the front of house team ensuring all tenants and visitors receive a 5* service. The position involves:
- Ensuring a five-star service is delivered by welcoming visitors and directing them accordingly.
- Ensuring all calls and emails are answered promptly and accordingly.
- Managing the reception and helpdesk inbox.
- Dealing with any queries from occupiers or workers.
- Signing in visitors and helping with directions.
- Reporting any relevant information and issues to the Front of House Manager and designated Facilities Management team.
- Ensuring the front of house area is immaculately presented – replenishing stock in kitchens and ensuring areas are tidy.
We are looking for candidates with customer-facing experience in:
- Hotels
- Corporate
- Aeroplanes
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times. Candidates should have a friendly, professional, bubbly personality and always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills are essential as you will be dealing with high-profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Corporate receptionist in London employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they expect from a corporate receptionist. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to meet potential employers, whether at a networking event or an interview, don’t just talk about your experience. Share specific examples of how you've delivered exceptional customer service in the past. This will demonstrate that you can provide that 5* service they’re looking for.
✨Tip Number 3
Dress to impress! Since the role requires you to be well-presented, make sure your outfit is on point. A smart black or navy suit with a matching blazer will not only meet their expectations but also boost your confidence when you walk through that front door.
✨Tip Number 4
Finally, don’t forget to follow up after any interviews or meetings. A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. And remember, apply through our website for the best chance of landing that dream job!
We think you need these skills to ace Corporate receptionist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've delivered top-notch service in the past, so share specific examples that showcase your friendly and professional personality!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Keep It Professional: Since this role involves dealing with high-profile clients, make sure your application reflects a professional tone. Use clear language and check for any typos or errors. We want to see that you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know Your Role
Familiarise yourself with the responsibilities of a corporate receptionist. Understand the importance of delivering a 5* service and be ready to discuss how your previous experience aligns with this role.
✨Dress to Impress
Since the job requires a professional appearance, make sure you wear a smart black or navy suit with a matching blazer. This shows that you take the role seriously and understand the expectations of high-profile clients.
✨Practice Your Communication Skills
As you'll be dealing with various visitors and high-profile clients, practice clear and confident communication. Prepare for common questions about handling difficult situations or queries, and think of examples from your past experiences.
✨Show Enthusiasm
Let your bubbly personality shine through during the interview. Employers are looking for someone who is not only professional but also enthusiastic about providing excellent service. Be prepared to share why you love working in customer-facing roles.