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- Tasks: Welcome visitors and provide top-notch service while managing calls and emails.
- Company: Join a dynamic front of house team in Portsmouth.
- Benefits: Monday to Friday hours with a friendly work environment.
- Why this job: Be the face of the company and make a lasting impression on clients.
- Qualifications: Customer service experience and a bubbly personality are essential.
- Other info: Dress smartly and enjoy a vibrant workplace atmosphere.
The predicted salary is between 20000 - 30000 £ per year.
We are currently looking for a receptionist to work on our clients site within Portsmouth working in the front of house team ensuring all tenants and visitors receive a 5* service. The position is working in the front of house team on the ground floor ensuring incoming visitors are seen to and assisted accordingly; emails and phone calls are answered and dealt with, and any additional queries from visitors are addressed. Administrative duties are also involved.
Working Hours
Monday to Friday, 8am‑4pm, ongoing basis.
Responsibilities
- Deliver a five‑star service by welcoming visitors and directing them accordingly.
- Answer all calls and emails promptly and appropriately.
- Manage the reception and helpdesk inbox.
- Deal with any queries from occupiers or workers.
- Sign in visitors and help with directions.
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team.
- Ensure the front of house area is immaculately presented; replenish stock in kitchens and keep areas tidy.
Qualifications & Expectations
- Customer‑facing experience in Hotels, Corporate, Airlines, Marketing/Event.
- Enthusiastic about ensuring a high level of service at all times.
- Friendly, professional, bubbly personality.
- Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes—tie for male).
- Fantastic communication skills as you will be dealing with high profile clients.
Due to the level of applications, only suitable candidates will be contacted.
Receptionist in Havant employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Havant
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your personality! A bubbly and friendly demeanour is key for a receptionist role. Practice your smile and think about how you can convey warmth and professionalism right from the start.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the role and the company. Ask about their expectations for the front of house team or how they measure success in customer service.
✨Tip Number 4
Finally, after the interview, send a quick thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re excited about the opportunity and how you can contribute to their five-star service!
We think you need these skills to ace Receptionist in Havant
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've delivered top-notch service in the past, so share specific examples that showcase your bubbly personality and professionalism.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit into our front of house team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to answer any questions posed in the job description directly and succinctly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a receptionist. Familiarise yourself with the key tasks like managing calls, emails, and ensuring a five-star service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress to Impress
Since the job requires a professional appearance, ensure you wear a smart black or navy suit with a matching blazer. First impressions matter, especially in a front-of-house role, so looking polished will set the right tone for your interview.
✨Practice Your Communication Skills
As you'll be dealing with high-profile clients, practice clear and confident communication. Consider doing mock interviews with a friend or family member, focusing on how you articulate your thoughts and respond to questions. This will help you feel more at ease during the actual interview.
✨Show Enthusiasm
Demonstrate your passion for providing excellent customer service. Share examples from your past experiences where you went above and beyond for a client or visitor. This will highlight your bubbly personality and commitment to delivering a high level of service, which is crucial for this role.
