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- Tasks: Welcome visitors, manage calls and emails, and ensure a pristine front of house.
- Company: Dynamic workplace in Glasgow focused on delivering 5-star service.
- Benefits: Gain valuable experience in customer service and professional development.
- Why this job: Be the face of the company and make a lasting impression on clients.
- Qualifications: Customer-facing experience and a friendly, professional attitude required.
- Other info: Monday to Friday role with opportunities for growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a receptionist to work on our clients' site within Glasgow, working in the front of house team ensuring all tenants and visitors receive a 5* service. The position involves working on the ground floor, ensuring incoming visitors are seen to and assisted accordingly, answering emails and phone calls, and dealing with any additional queries from visitors. There are also administrative duties involved.
Responsibilities:
- Ensure a five* service is delivered by welcoming visitors and directing them accordingly.
- Ensure all calls and emails are answered promptly and accordingly.
- Manage the reception and helpdesk inbox.
- Deal with any queries from occupiers or workers.
- Signing in visitors and helping with directions.
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team.
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy.
We are looking for candidates with customer-facing experience in:
- Hotels
- Corporate
- Airlines
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times, with a friendly, professional, bubbly personality. Candidates must always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills are essential as you will be dealing with high profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Host/Receptionist in Glasgow employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Receptionist in Glasgow
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they stand for. This way, when you walk in for that interview, you can show them you're not just another candidate – you're the perfect fit!
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on those customer service scenarios, as they'll want to see how you handle tricky situations. Plus, it’ll help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 3
Dress to impress! Since this role is all about being well-presented, make sure your outfit is on point. A smart black or navy suit with a matching blazer will do the trick. Remember, first impressions count, so look the part from the moment you step through the door.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And hey, if you’re keen on this position, why not apply through our website? We’re here to help you land that dream job!
We think you need these skills to ace Host/Receptionist in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to deliver a 5* service, just like we do at StudySmarter!
Be Professional and Presentable: Since you'll be the first point of contact for visitors, it's crucial to mention your attention to detail in presentation. Don’t forget to mention that you own a smart black or navy suit – it’s part of the vibe we’re going for!
Communicate Clearly: Your communication skills are key! In your application, give examples of how you've effectively handled queries or communicated with clients in the past. We love clear and friendly communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Company
Before your interview, do a bit of research on the company and its values. Understanding their mission and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Dress to Impress
Since this role requires a professional appearance, make sure you wear a smart black or navy suit with a matching blazer. A crisp white shirt and appropriate footwear are essential. Looking the part will boost your confidence and make a great first impression.
✨Practice Your Communication Skills
As you'll be dealing with high-profile clients, practice clear and confident communication. Consider doing mock interviews with friends or family to refine your answers and ensure you come across as friendly and professional.
✨Prepare for Common Questions
Think about questions related to customer service and how you've handled difficult situations in the past. Be ready to share specific examples that highlight your experience and enthusiasm for delivering a five-star service.
