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- Tasks: Provide five-star service to visitors and tenants while managing inquiries.
- Company: Facilities management company in York with a focus on excellence.
- Benefits: Dynamic work environment with opportunities for personal growth.
- Why this job: Join a team that values high service standards and customer satisfaction.
- Qualifications: Customer-facing experience and excellent communication skills required.
- Other info: Professional appearance is essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
A facilities management company located in York seeks a receptionist to provide a 5-star service to visitors and tenants.
Responsibilities include:
- Managing inquiries
- Directing visitors
- Maintaining an immaculate front of house area
Candidates must have customer-facing experience, possess fantastic communication skills, and maintain a professional appearance.
The role offers an opportunity to work in a dynamic environment, ensuring high service standards are met.
Five-Star Front Desk & Visitor Concierge employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Five-Star Front Desk & Visitor Concierge
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values and what they stand for. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a five-star service, try role-playing common scenarios with friends or family. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress to impress! A professional appearance is key in this role, so choose an outfit that reflects the high standards of the company. When you look good, you feel good, and that confidence will shine through in your interactions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Five-Star Front Desk & Visitor Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer-facing experience in your application. We want to see how you've gone above and beyond to provide excellent service, so share those stories!
Keep It Professional: Since this role is all about maintaining a professional appearance, ensure your written application reflects that. Use clear language, proper grammar, and a tidy format to make a great first impression.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to our specific job description. Mention how your skills align with providing a 5-star service to visitors and tenants.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our dynamic environment!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Company Inside Out
Before your interview, take some time to research the facilities management company. Understand their values, mission, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their expectations.
✨Showcase Your Customer Service Skills
Since this role is all about providing a 5-star service, be ready to share specific examples from your past experiences where you excelled in customer service. Think of situations where you went above and beyond for a visitor or resolved a challenging inquiry effectively.
✨Dress to Impress
First impressions matter, especially in a front desk role. Make sure to dress professionally and maintain a polished appearance. This shows that you understand the importance of professionalism in a customer-facing position and are serious about the role.
✨Practice Your Communication Skills
As fantastic communication skills are a must for this job, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with common questions and refine your responses.
