At a Glance
- Tasks: Deliver a 5-star service to tenants and visitors while managing administrative duties.
- Company: Join a dynamic corporate environment in Epsom with a focus on customer experience.
- Benefits: Earn between £14.90ph - £15.90ph with Monday to Friday hours.
- Why this job: Be the face of the company and make a lasting impression on guests.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
- Other info: Opportunity for ongoing temporary work with a supportive team.
The predicted salary is between 12 - 16 £ per hour.
We are currently looking for a Corporate Receptionist to work on our client’s site in Epsom. The position is working in the front of house team on the ground floor, ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. Our reception vacancies are between Monday to Friday, working 8am-5pm. The hourly rate will be from £14.90ph - £15.90ph.
Responsibilities:
- Ensure a five* service is delivered by welcoming tenants and guests
- Ensure all calls and emails are answered promptly and accordingly
- Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
- Signing in visitors and helping with directions
- Seeing tenants and guests to the available hot desks and meeting rooms
- Booking, preparing, and clearing meeting rooms
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy
- Building relationships with all tenants in the building
We are looking for candidates with:
- Experience working in customer facing corporate environments
- Experience carrying out temporary assignments
- Excellent communication skills
- IT Literate
Locations
Receptionist in Epsom, Surrey employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Epsom, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate world, especially those who might know about receptionist roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your front-of-house skills! Set up mock scenarios with friends or family where you can showcase your customer service abilities. This will help you feel more confident when it comes to real interviews.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and professional, which is exactly what they want in a receptionist.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that perfect receptionist role. Let’s get you started!
We think you need these skills to ace Receptionist in Epsom, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the receptionist role. Highlight your experience in corporate customer-facing roles and any temporary assignments you've had. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our front of house team. Mention your passion for delivering 5* service and how you can contribute to creating a welcoming environment.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Company
Before your interview, take some time to research the company and its culture. Understanding their values and what they expect from a Corporate Receptionist will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a 5* service, be ready to share specific examples of how you've excelled in customer-facing roles. Think of situations where you went above and beyond for a client or resolved a tricky issue effectively.
✨Practice Common Interview Questions
Prepare for typical interview questions related to reception duties, such as handling difficult visitors or managing multiple tasks. Practising your answers will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
As a receptionist, you'll be the first point of contact for visitors, so make sure to dress professionally. A smart appearance not only boosts your confidence but also sets a positive tone for the interview.