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- Tasks: Deliver a 5-star service by welcoming visitors and managing communications.
- Company: Join a dynamic team in a corporate environment in Crewe.
- Benefits: Gain valuable experience in customer service and professional development.
- Why this job: Be the face of the company and make a lasting impression on clients.
- Qualifications: Customer-facing experience and excellent communication skills required.
- Other info: Dress to impress and work in a vibrant front-of-house team.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a receptionist to work on our clients site within Crewe, working in the front of house team ensuring all tenants and visitors receive a 5* service. The position involves working on the ground floor, ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with, and dealing with any additional queries from visitors. There are also administrative duties involved.
Responsibilities:
- Ensure a five* service is delivered by welcoming visitors and directing them accordingly
- Ensure all calls and emails are answered promptly and accordingly
- Manage the reception and helpdesk inbox
- Deal with any queries from occupiers or workers
- Signing in visitors and helping with directions
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy
We are looking for candidates with customer facing experience in:
- Hotels
- Corporate
- Airlines
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times, with a friendly, professional, bubbly personality. Candidates must always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills are essential as you will be dealing with high profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Corporate Receptionist in Crewe employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in Crewe
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond to deliver a 5* service. We want to see that bubbly personality shine through!
✨Tip Number 3
Dress to impress! Since you'll be working in a front of house role, make sure you’re looking sharp in that black or navy suit. First impressions matter, and we want you to look as professional as you are.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Corporate Receptionist in Crewe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've delivered top-notch service in the past, so share specific examples that showcase your friendly and professional personality!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit into our front of house team.
Keep It Professional: Since this role involves dealing with high-profile clients, ensure your application reflects a professional tone. Use clear language and check for any typos or errors. We want to see that you take pride in your work right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Dress to Impress
Make sure you’re dressed in your best black or navy suit with a matching blazer. First impressions count, especially in a front of house role, so looking sharp will show that you take the position seriously and are ready to represent the company.
✨Know Your Stuff
Familiarise yourself with the company and its values. Understanding what they stand for will help you tailor your answers and demonstrate that you’re genuinely interested in providing that 5* service they’re after.
✨Practice Your Communication Skills
Since you’ll be dealing with high-profile clients, practice clear and confident communication. Role-play common scenarios you might encounter, like answering calls or greeting visitors, to ensure you come across as friendly and professional.
✨Prepare for Questions
Think about potential questions they might ask, such as how you would handle difficult visitors or manage multiple tasks at once. Prepare specific examples from your past experience that showcase your customer service skills and ability to stay organised under pressure.
