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- Tasks: Deliver a 5-star service to tenants and visitors while managing administrative duties.
- Company: Join a dynamic corporate environment in Cardiff with a focus on customer service.
- Benefits: Competitive hourly rate, Monday to Friday schedule, and valuable experience in a corporate setting.
- Why this job: Be the face of the company and create memorable experiences for guests every day.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Opportunity to build relationships and enhance your professional network.
The predicted salary is between 12 - 16 £ per hour.
We are currently looking for a Corporate Receptionist to work on our client’s site in Cardiff. The position is working in the front of house team on the ground floor, ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. Our reception vacancies are between Monday to Friday, working 8am-5pm. The hourly rate will be from £14.90ph - £15.90ph.
Responsibilities:
- Ensure a five* service is delivered by welcoming tenants and guests
- Ensure all calls and emails are answered promptly and accordingly
- Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
- Signing in visitors and helping with directions
- Seeing tenants and guests to the available hot desks and meeting rooms
- Booking, preparing, and clearing meeting rooms
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy
- Building relationships with all tenants in the building
We are looking for candidates with:
- Experience working in customer facing corporate environments
- Experience carrying out temporary assignments
- Excellent communication skills
- IT Literate
Receptionist in Cardiff employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Cardiff
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they do. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Think of examples from your past roles where you went above and beyond for clients. We want to see that 5* service mentality in action!
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and keen to learn more about the role and the company. Plus, it gives you a chance to figure out if this is the right fit for you too.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace Receptionist in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate customer-facing roles. We want to see how you've delivered that 5* service before, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our receptionist role. Mention your communication skills and any relevant temporary assignments you've tackled.
Show Off Your IT Skills: Since we’re looking for someone IT literate, don’t forget to mention any software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Company
Before your interview, do a bit of research on the company and its culture. Understanding their values and what they expect from a Corporate Receptionist will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a 5* service, be ready to share specific examples from your past experiences where you excelled in customer service. Think of situations where you resolved issues or went above and beyond for clients.
✨Practice Common Interview Questions
Prepare for typical interview questions related to reception duties, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
As a Corporate Receptionist, first impressions matter. Make sure to dress professionally and appropriately for the corporate environment. This shows that you understand the importance of presentation in a front-of-house role.
