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- Tasks: Support clients and teams, ensuring top-notch service and managing essential admin tasks.
- Company: Join a dynamic team at Mitie, focused on delivering excellence.
- Benefits: Monday to Friday hours, supportive work environment, and opportunities for growth.
- Why this job: Be the backbone of our operations, making a real difference in client satisfaction.
- Qualifications: Experience in business support and strong communication skills are essential.
- Other info: Collaborative atmosphere with a focus on quality service and career development.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Business Support Associate to join our team, providing a high-quality experience to all clients and colleagues. The role will involve working as an integral part of the team with a view to developing and maintaining strong relationships with our customers and working with the wider business to ensure that these customers always receive the best service. As the Support Associate, you will be able to demonstrate a passion for delivering a 5* service and be responsible for the support directly to the Account Management, the Operations Teams and the wider Support Team.
Mon - Fri 9am - 5.30pm
- To work closely with the client and Operations teams to support managers and supervisors in their dealings with the rest of the Mitie business, specialist services etc.
- To liaise with the clients around contracts/quotes/service delivery and queries.
- To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary.
- Update internal and external databases and accurately record all job-related information on the appropriate IT systems (SAFE/Masternaut etc).
- Assist with visits in the SAFE system and ensure accuracy in their input and closure.
- Create and manage contract reports and supporting contract documentation.
- To provide management information and reporting data.
- Working with spreadsheet reports to analyse visit data to ensure contract requirements are met.
- Deal with communications in a professional and prompt manner.
- Ensure full audit trails are maintained and evidenced where required.
- To ensure and improve quality of service through close working with operational colleagues.
Locations
Administrator needed in Bordon employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator needed in Bordon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with the role of Business Support Associate.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator needed in Bordon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Business Support Associate. Highlight your experience in client relations and admin tasks, as these are key for us. Use specific examples that showcase your ability to deliver a 5* service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for providing excellent support and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention why you want to work with us at StudySmarter.
Showcase Your Skills: In your application, make sure to highlight your skills in managing databases and working with spreadsheets. We love candidates who can demonstrate their analytical abilities and attention to detail, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and how they relate to your past experiences. This will help you articulate how your skills align with what the company is looking for.
✨Showcase Your Customer Service Skills
Since the role involves providing a high-quality experience to clients, be prepared to discuss specific examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to meet client needs.
✨Be Ready with Data Management Examples
The job requires updating databases and managing reports, so come equipped with examples of your experience with data management. Highlight any tools or systems you've used, like spreadsheets or CRM software, and how you ensured accuracy in your work.
✨Demonstrate Team Collaboration
This position is all about working closely with various teams. Be ready to share stories that illustrate your ability to collaborate effectively. Discuss how you’ve supported colleagues in the past and contributed to team success.
