At a Glance
- Tasks: Support and administer CAFM applications, resolving user issues and maintaining system configurations.
- Company: Join a dynamic team focused on facilities management across the UK and Ireland.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your expertise in business systems.
- Why this job: Make a real impact by improving business systems and ensuring data accuracy.
- Qualifications: Experience with CAFM systems and strong problem-solving skills are essential.
This role is HYBRID This job description is for a CAFM Applications Support role focused on supporting and administering MRI Concept/Evolution across UK&I facilities management contracts.
In summary, the role involves
- Supporting users and resolving Service Now incidents and requests related to the CAFM system.
- Investigating and fixing system issues affecting operational teams, contract teams and site engineers.
- Maintaining CAFM configuration, including PPM schedules, assets, job plans, work orders, user records and system settings.
- Running reports, extracting data and supporting data cleansing, validation and reconciliation.
- Helping ensure CAFM data is accurate, reliable and aligned with operational requirements.
- Supporting integration testing and troubleshooting issues between MRI Concept/Evolution and connected systems such as Attain.
- Maintaining documentation and assisting with system changes, releases and enhancements.
- Working closely with the Senior Application Support Analyst, operational teams, technical teams and software vendors.
Overall, it is a role suited to someone who enjoys business systems, issue investigation, process improvement, reporting, data quality and developing CAFM expertise
Business Support Analyst in Birmingham employer: Total Facilities Recruitment Limited
As a Catering Manager in Bristol, you will thrive in a dynamic corporate environment that prioritises employee well-being and professional growth. With a strong focus on teamwork and exceptional service delivery, the company fosters a supportive culture where your contributions are valued, and opportunities for advancement are abundant. Enjoy a stable work schedule from Monday to Friday, allowing for a healthy work-life balance while being part of a team dedicated to excellence in catering services.
Contact Details:
Total Facilities Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Analyst in Birmingham
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We think you need these skills to ace Business Support Analyst in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Total Facilities Recruitment Limited, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Total Facilities Recruitment Limited’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
