At a Glance
- Tasks: Deliver a 5-star service to tenants and visitors while managing administrative duties.
- Company: Join a dynamic corporate environment in Warwickshire with various opportunities.
- Benefits: Earn between £15.70 - £16.60 per hour with flexible working hours.
- Other info: Enjoy a vibrant workplace with opportunities for temporary and ongoing assignments.
- Why this job: Enhance your customer service skills and make a positive impact on visitor experiences.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
We are currently looking for a Corporate Receptionist to work on our client’s site in Warwickshire. We have a number of different vacancies in and around Warwickshire working on a number of corporate sites throughout Warwickshire covering short term and long-term bookings. The position is working in the front of house team on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties.
Our reception vacancies are between Monday to Friday working eight hour days or less on a rotation of hours between 8am-5pm, 9am-6pm and 10am-7pm. The hourly rate will be from £15.70 - £16.60ph.
Responsibilities:
- Ensure a five* service is delivered by welcoming tenants and guests
- Ensure all calls and emails are answered promptly and accordingly
- Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
- Signing in visitors and helping with directions
- Seeing tenants and guests to the available hot desks and meeting rooms
- Booking, preparing, and clearing meeting rooms
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy
- Building relationships with all tenants in the building
We are looking for candidates with:
- Experience working in customer facing corporate environments
- Experience carrying out temporary assignments
- Excellent communication skills
- IT Literate
B76 0BX employer: Total Facilities Recruitment Limited
Join our dynamic team as a Corporate Receptionist in Warwickshire, where we pride ourselves on delivering exceptional service and fostering a supportive work culture. With flexible working hours and competitive pay, we offer opportunities for professional growth and development while ensuring a welcoming environment for both employees and visitors. Experience the satisfaction of being part of a front-of-house team that values excellence and teamwork in a vibrant corporate setting.
Contact Details:
Total Facilities Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land B76 0BX
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Total Facilities Recruitment Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Total Facilities Recruitment Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace B76 0BX
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Total Facilities Recruitment Limited.
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Total Facilities Recruitment Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Total Facilities Recruitment Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
