At a Glance
- Tasks: Manage SAP user access, support key users, and ensure data integrity.
- Company: Join TotalEnergies, a diverse company that values individual growth.
- Benefits: Enjoy equal opportunity careers and a supportive work environment.
- Other info: Fluent English required; French is a plus. Great career development opportunities await!
- Why this job: Make an impact by optimising SAP processes in a dynamic team.
- Qualifications: Strong SAP knowledge, coaching skills, and a service-oriented mindset.
The predicted salary is between 36000 - 60000 £ per year.
The varied nature of the position calls for a high level of SAP knowledge, technical, coaching and managerial skills. The tasks are to be carried out within the framework of the yearly IS budget, TEMUK Business activities and strategy as well as alignment on TotalEnergies Group and MS Branch IS & IT standards, policies and recommendations.
Activities
- The administration of SAP Users– creation, maintenance, and archiving using GRC10 system.
- Grant access for new starters – correct roles and environments, minimising audit conflicts.
- Provision of information regarding conflicts to IT & Systems Manager & SOD Manager, and proposals for alternative roles to minimise conflicts.
- Arranging temporary access for short term cover.
- Archiving leavers to prevent charges for unnecessary licences.
- Animation and support of the TEMUK Key User Network.
- Supporting/training Key Users to fulfil their role of supporting local colleagues.
- Ensuring Key Users raise support tickets for minor evolutions, corrections, and advice.
- Promoting best practice between Key Users and Business units.
- Support the integrity of master data: Plants, depots and shipping points.
- Area Business Manager & Lubes Customer Service (Rep number) creation/amendment.
- MWST (VAT) entries – in conjunction with Finance department.
- Doc online – dematerialised invoices.
- Support/guide the business with SAP general issues.
- Creation of SAP tickets for unknown issues.
- Monitoring progress and solutions, liaising with the SAP Support Team in Paris & India.
- Support to the SAP Key Users with testing.
- Closing tickets when solution accepted by the business.
- Creation of SAP evolution tickets (chargeable work)– including changes required by the parent company, or local businesses.
- Liaison with the business to understand – and agree – the need for evolutions.
- Working with the business to plan for necessary SAP changes.
- Testing.
- Reporting on progress.
- Review of costs of tickets – cost vs benefit, applicability to other parts of the business.
- Review costs against annual budget – reports issued monthly to IT & System Manager.
- Monthly housekeeping reports, safety nets.
- Run monthly reports to ensure all sales are invoiced, unnecessary orders are closed.
- Ensure non-standard & new flows (imports, exports etc) are correctly modelled and set up in SAP.
- Ensure all invoices are sent electronically, not as paper documents (which incur a cost).
- Maintain a document repository for all SAP activities and tasks.
- Source, review, store and make available all existing documents.
- Create new documents for areas not covered, or missing.
Candidate Profile
- The ability to understand both business and technical issues is essential.
- A ‘service orientated’ approach is essential to ensure the appropriate delivery of support to the business.
- Project management (particularly implementation) within the existing SAP structure is desirable.
- Good understanding of the MS business/industry practice.
- Excellent training/coaching skills.
- Fluent English language; French language would be beneficial.
Additional Information
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
SAP Business Expert employer: TOTAL Deutschland GmbH
TotalEnergies is an exceptional employer that fosters a dynamic work culture, prioritising diversity and individual growth. As an SAP Business Expert, you will benefit from comprehensive training opportunities, a supportive environment for professional development, and the chance to collaborate with a global team, all while contributing to innovative projects that align with our strategic goals.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Business Expert
✨Tip Number 1
Network like a pro! Reach out to current employees at TotalEnergies on LinkedIn or through industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge and understanding the specific needs of the role. We want to show that we’re not just familiar with SAP, but that we can also tackle the unique challenges faced by the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience and skills confidently, especially when discussing technical aspects of SAP.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the position can keep us fresh in their minds. Plus, it shows we’re genuinely keen on joining the team!
We think you need these skills to ace SAP Business Expert
Some tips for your application 🫡
Show Off Your SAP Skills:Make sure to highlight your SAP knowledge in your application. We want to see how your technical skills align with the role, so don’t hold back on sharing your experiences and achievements related to SAP.
Tailor Your Application:Take a moment to customise your application for this specific role. We love seeing candidates who understand our needs and can demonstrate how their background fits perfectly with what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TOTAL Deutschland GmbH
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge before the interview. Understand the key functionalities and how they relate to the tasks mentioned in the job description. Be ready to discuss specific examples of how you've used SAP in previous roles, especially in user administration and conflict resolution.
✨Showcase Your Coaching Skills
Since the role involves supporting and training Key Users, be prepared to share your experiences in coaching others. Think of a time when you successfully trained a colleague or team, and explain your approach. Highlight your ability to communicate complex technical issues in a way that's easy to understand.
✨Demonstrate Your Service Orientation
This position requires a service-oriented mindset. During the interview, emphasise your commitment to providing excellent support to the business. Share examples of how you've gone above and beyond to help colleagues or resolve issues, showcasing your proactive approach.
✨Prepare for Technical Questions
Expect some technical questions related to SAP and its integration with business processes. Brush up on common issues and solutions, and be ready to discuss how you would handle specific scenarios. This will show that you not only understand the system but can also think critically about its application in a business context.
