Complex Care Assistant

Complex Care Assistant

Harlow Full-Time No home office possible
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At a Glance

  • Tasks: Support clients in their homes, providing care and companionship.
  • Company: Join Total Community Care, part of the UK's largest home care provider.
  • Benefits: Enjoy flexible shifts, paid leave, training, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing valuable skills.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a driving licence.
  • Other info: Work with a friendly family and their pet dog in a rewarding role.

Overview

Company Description

Location: Harlow

Pay Rate: £13.75 per hour

Shifts Available: Day and night shifts available

Days: Monday, Friday, Saturday and Sunday 7.30 am – 7.30 pm

Nights: Wednesday, Thursday, Friday and Saturday 8 pm – 8 am

Access to a vehicle required due to the location of the role.

We are unable to offer sponsorship.

What We Offer

Total Community Care (TCC) is part of City & County Healthcare Group. You’ll have access to all the resources, career pathways, benefits, investments, opportunities, and security that being part of City & County Healthcare Group brings.

What You’ll Receive

  • Maternity/Paternity leave
  • Pension scheme
  • Paid annual leave
  • Refer a friend scheme
  • Cycle-to-work scheme
  • Fully funded Enhanced DBS check
  • Ongoing training and career development opportunities
  • Access to our in-house app
  • Work for the largest home care provider in the UK!

Job Description

What You’ll Do

We are looking for a confident, caring, and enthusiastic care professional to support our client in her family home. In this varied and rewarding role, you’ll assist with PEG feeding, medication administration, personal care, and manual handling, while also supporting her to enjoy social activities, shopping trips, and occasional work travel to London. She lives with her parents, brother, and a friendly dog, animal lovers welcome!

This role is ideal for someone who brings empathy, energy, and a passion for person-centred care. You’ll be joining a warm, welcoming household where building strong relationships and delivering high-quality support truly makes a difference.

Qualifications

What you’ll need

You don’t need complex care experience to apply for this role as this is a fantastic opportunity to grow your skills and become part of a team that makes a real difference. You’ll receive full nurse led training and ongoing clinical support to develop skills in various areas.

Additional Information

We care for and support people of all ages, in the community, and their homes, with Spinal Cord injury, Muscular dystrophy, acquired brain injuries and many other complex needs. Every day will be different. You will be making your clients’ days brighter whilst developing your skills and knowledge.

We see extraordinary achievements happen everyday thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech, and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice, and security. Join us on our journey and continue yours.

City and County Healthcare Group is an equal-opportunity employer.

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Complex Care Assistant employer: Total Community Care

At Total Community Care, part of City & County Healthcare Group, we pride ourselves on being an exceptional employer that values the well-being and development of our staff. Located in Harlow, we offer competitive pay, flexible shifts, and a supportive work culture that encourages ongoing training and career advancement. Join us to make a meaningful impact in the lives of our clients while enjoying the benefits of working for the largest home care provider in the UK.
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Contact Detail:

Total Community Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of the client you'll be supporting. Understanding their interests, such as socialising and music, can help you connect better during the interview.

✨Tip Number 2

Highlight any experience you have with personal care or working with families, even if it's informal. This will show your ability to provide compassionate support in a home environment.

✨Tip Number 3

Demonstrate your enthusiasm for the role by discussing how you can contribute to making the client's day brighter. Share ideas on activities you could do together that align with their interests.

✨Tip Number 4

Since driving is a requirement, ensure you mention your driving experience and access to a car. This is crucial for the role and shows your readiness to meet the job's logistical demands.

We think you need these skills to ace Complex Care Assistant

Empathy
Communication Skills
Personal Care Skills
Medication Administration
Manual Handling Techniques
Teamwork
Time Management
Adaptability
Problem-Solving Skills
Driving Skills
Animal Care Awareness
Community Engagement
Attention to Detail
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Complex Care Assistant position. Tailor your application to highlight relevant skills and experiences that align with these requirements.

Highlight Relevant Experience: Even if you don't have direct complex care experience, think about any related roles or skills you possess. Emphasise your ability to provide personal care, support, and build relationships, as well as any experience working with diverse individuals.

Craft a Personal Statement: Write a compelling personal statement that reflects your passion for care work. Share why you want to be a Complex Care Assistant and how your values align with the mission of Total Community Care. Make it personal and engaging.

Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for spelling and grammatical errors, and ensure that your CV and cover letter are formatted correctly. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Total Community Care

✨Show Your Caring Nature

As a Complex Care Assistant, it's crucial to demonstrate your empathy and caring attitude during the interview. Share personal experiences where you've provided support or care to others, highlighting your ability to connect with clients on a personal level.

✨Familiarise Yourself with PEG Support

Since the role involves providing PEG support, it’s beneficial to have a basic understanding of what this entails. Research PEG feeding and be prepared to discuss how you would approach this task, showing your willingness to learn and adapt.

✨Emphasise Teamwork Skills

This position requires working closely with both the client and their family. Be ready to talk about your experience in teamwork and how you can contribute positively to a collaborative environment, ensuring high-quality care.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and the specific needs of the client you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Complex Care Assistant
Total Community Care
Location: Harlow

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