Complex Care Assistant

Complex Care Assistant

Leicester Full-Time No home office possible
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At a Glance

  • Tasks: Support adults with personal care and daily living activities in their homes.
  • Company: Join Total Community Care, part of the UK's largest healthcare group, City & County Healthcare.
  • Benefits: Enjoy flexible shifts, paid leave, pension scheme, and a cycle-to-work scheme.
  • Why this job: Make a real difference in people's lives while gaining valuable skills and experience.
  • Qualifications: No prior experience needed; just bring your compassion and resilience.
  • Other info: Full training provided, including clinical support for complex care needs.

Overview

Company Description

Pay: £13.50 per hour

Shifts: Day shifts | 8.00 – 20.00 | shifts available Monday – Sunday

Driver required: A driver is not essential for the role.

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

  • 5,243 care professionals have referred a friend to join our company.
  • 135 internal promotions were earned in just 12 months
  • Every Operational Director began their career as a care professional

At Total Community Care (TCC), part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Leicester.

What you’ll do

With this role you will be supporting a quadriplegic adult in his own home. This is a meaningful and rewarding role suited to a confident, caring and friendly professional. The successful candidate will be caring, enthusiastic and dedicated to promoting the client’s independence.

Key Responsibilities

  • Personal care including bowel management and catheter care
  • Moving and handling
  • Meal preparation
  • Administering medication
  • Supporting daily routines and interests

Qualifications

You don’t need complex care experience to apply for this role, as this is a fantastic opportunity to grow your skills and become part of a team that makes a real difference. You’ll receive full nurse-led training and ongoing clinical support to develop skills in various areas.

Additional Information / Benefits

  • Free DBS check – we cover the full cost of the DBS application
  • Full training & paid induction – no experience needed
  • Career growth – clear progression into senior & leadership roles
  • Family-friendly – enhanced leave for life’s big moments
  • National opportunities – relocate and continue your career within CCH
  • Perks & discounts – Blue Light Card, RAF scheme, and more

Ready to apply? Our quick, simple application process lets you choose an interview time that works for you.

Join Complete Care Amegreen (CCA) in Leicester today and be part of something meaningful.

  • City and County Healthcare Group is an equal-opportunity employer.

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Complex Care Assistant employer: Total Community Care

At Total Community Care, part of City & County Healthcare Group, we pride ourselves on being an exceptional employer that values the dedication and compassion of our staff. Located in Leicester, we offer a supportive work culture with comprehensive training, career development opportunities, and a range of benefits including paid leave and a pension scheme. Join us to make a meaningful impact in the lives of those we care for while enjoying the security and growth potential that comes with being part of the largest care company in the UK.
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Contact Detail:

Total Community Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of the clients you'll be supporting. Research conditions like spinal cord injuries and muscular dystrophy to show your understanding and commitment during interviews.

✨Tip Number 2

Highlight any relevant personal experiences or volunteer work that demonstrate your compassion and resilience. This can set you apart from other candidates who may not have direct care experience.

✨Tip Number 3

Prepare questions to ask during your interview about the training and support provided. This shows your eagerness to learn and grow in the role, which is highly valued in care positions.

✨Tip Number 4

Network with current or former employees of Total Community Care. They can provide insights into the company culture and expectations, helping you tailor your approach when applying.

We think you need these skills to ace Complex Care Assistant

Compassion
Resilience
Communication Skills
Personal Care Skills
Moving and Handling Techniques
Teamwork
Adaptability
Problem-Solving Skills
Empathy
Time Management
Attention to Detail
Basic Health Awareness
Ability to Follow Care Plans
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the specific needs of clients and the skills required, such as personal care and moving and handling.

Highlight Relevant Skills: Even if you don't have direct care experience, emphasise your caring nature, compassion, and resilience in your application. Mention any transferable skills that could be relevant to the role.

Tailor Your CV: Customise your CV to reflect the job description. Include any relevant volunteer work, training, or personal experiences that demonstrate your ability to support individuals with complex needs.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work as a Complex Care Assistant. Share your motivation for helping others and how you can contribute to the team at Total Community Care.

How to prepare for a job interview at Total Community Care

✨Show Your Compassion

As a Complex Care Assistant, demonstrating your caring nature is crucial. Share personal experiences or stories that highlight your compassion and ability to connect with others, especially in challenging situations.

✨Understand the Role

Familiarise yourself with the specific needs of clients you may be supporting, such as those with spinal cord injuries or muscular dystrophy. This knowledge will show your commitment and readiness to take on the responsibilities of the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the types of challenges you might face. This not only shows your interest but also helps you gauge if the role aligns with your career goals.

✨Highlight Your Resilience

The role requires resilience and adaptability. Be ready to discuss how you've handled difficult situations in the past, showcasing your problem-solving skills and ability to remain calm under pressure.

Complex Care Assistant
Total Community Care
Location: Leicester
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