At a Glance
- Tasks: Plan and schedule maintenance works to ensure timely completion and high customer service.
- Company: Join a dynamic team in Newtownabbey with a focus on efficiency and quality.
- Benefits: Competitive salary and benefits package for full-time, permanent roles.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be the key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Experience in scheduling or logistics and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
A fast-paced role responsible for planning and scheduling maintenance works, ensuring jobs are completed efficiently, on time, and to a high standard of customer service. You will coordinate with operatives, internal teams, and clients to manage daily workflows and meet KPIs.
Key Responsibilities
- Act as first point of contact for tenants
- Schedule appointments and allocate jobs to trades
- Monitor job progress and ensure timely completion
- Liaise with teams and client representatives
- Handle queries and resolve issues efficiently
- Track performance against KPIs
Criteria
Essential:
- Experience in scheduling, planning, or logistics
- Strong customer service skills
- IT proficient (Microsoft Office)
Desirable:
- Experience in construction or housing maintenance
- Relevant qualification (HND/Degree)
Skills:
- Organisational Skills
- Communication
- Problem Solving
- Teamwork
Interested? Apply with a copy of your most recent CV, or, get in touch with Eibhleann at TotalCare for a confidential chat.
Planner JBLE1_NI in Newtownabbey employer: Total Care Recruitment
Join a dynamic team in Newtownabbey where your role as a Planner/Scheduler will be pivotal in ensuring efficient maintenance operations. We pride ourselves on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities alongside a competitive salary and benefits package. Experience a fulfilling career with us, where your contributions directly enhance customer satisfaction and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Planner JBLE1_NI in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show that you’re not just a fit for the role, but also for the team culture. Tailor your answers to highlight your organisational skills and customer service experience.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience in scheduling and planning. This will help you articulate your problem-solving skills and teamwork abilities when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Planner JBLE1_NI in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in scheduling and planning. We want to see how your skills match the role, so don’t be shy about showcasing your customer service abilities and any relevant qualifications.
Showcase Your IT Skills:Since being IT proficient is essential, include any specific software or tools you’ve used in your previous roles. We love seeing candidates who are comfortable with Microsoft Office and can navigate tech with ease!
Highlight Your Problem-Solving Skills:In a fast-paced environment like ours, problem-solving is key. Share examples of how you've tackled challenges in past roles, especially those related to scheduling or customer service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Total Care Recruitment
✨Know Your Stuff
Make sure you brush up on your scheduling and planning skills. Familiarise yourself with the tools and software commonly used in the industry, especially Microsoft Office. Being able to discuss your experience confidently will show that you're ready for the fast-paced environment.
✨Customer Service is Key
Since this role involves liaising with tenants and clients, be prepared to showcase your customer service skills. Think of examples where you've resolved issues or handled queries effectively. This will demonstrate your ability to maintain high standards of service.
✨Show Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise workloads. You might want to share specific strategies or tools you use to keep everything on track. This will highlight your ability to meet KPIs and ensure timely job completion.
✨Teamwork Makes the Dream Work
This role requires coordination with various teams, so be ready to talk about your teamwork experiences. Share examples of how you've collaborated with others to achieve a common goal, as this will illustrate your ability to work well in a team-oriented environment.
