General Clerk in Hatfield

General Clerk

• Providing comprehensive and reliable administrative support to teams across the service, ensuring tasks are completed accurately and within required timeframes
• Taking accurate and timely meeting minutes, ensuring actions are clearly recorded, distributed promptly and followed up to support effective governance
• Maintaining organised, audit-ready filing systems, ensuring records are secure, up to date, compliant and easily accessible
• Supporting compliance processes by completing, tracking and escalating essential documentation to maintain regulatory standards
• Coordinating staff training activity, including bookings and record-keeping, ensuring training data is accurate and supports organisational reporting
• Providing professional reception cover, welcoming visitors and managing calls, enquiries and correspondence efficiently and courteously
• Preparing reports, documents and administrative records to a consistently high standard and within deadlines
• Supporting the coordination of meetings, including room bookings, material preparation and logistical arrangements
• Carrying out general office duties such as scanning, filing and document preparation to support smooth service delivery
• Ensuring all work meets confidentiality, data protection and information governance standards at all times
• Offering ongoing support to other members of the administration team, working collaboratively to ensure a seamless and effective service
• Contributing to the continuous improvement of administrative processes, identifying opportunities to enhance efficiency and effectiveness

What you will have

To be successful in this role, you will have:

• GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above (essential)
• Experience using Microsoft Office programmes, including Word and Excel
• Experience of taking accurate and effective meeting minutes
• Previous experience working in a healthcare setting (such as a hospital or GP practice) is desirable but not essential
• The ability to demonstrate professional conduct at all times
• Strong interpersonal skills, with the ability to build and maintain positive working relationships
• A high level of discretion, with the ability to maintain confidentiality at all times
• Excellent organisational skills, with the ability to prioritise tasks, work efficiently and meet deadlines with minimal supervision
• A high level of accuracy, attention to detail and a proactive approach to completing tasks
• A flexible approach to working hours and location, with occasional travel and out-of-hours meetings to support the needs of the service