At a Glance
- Tasks: Lead a vibrant team at Gatwick airport, ensuring exceptional service and operational excellence.
- Company: Join a growing brand with a values-driven culture and a fun workplace.
- Benefits: Enjoy a bonus scheme, team perks, and great development opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment where success is celebrated together.
- Qualifications: Previous leadership experience, strong communication skills, and a passion for guest service.
Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we'd love to hear from you!
We are seeking an Assistant Manager to support our new store opening at the Gatwick airport, North terminal, in mid-October, with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together.
What You'll Be Doing
- Support the General Manager to achieve sales growth and profitability.
- Drive high performance through training, coaching, and developing the team.
- Help create a fun, engaging, and supportive workplace culture.
- Deliver consistently high standards in food safety, hygiene, and cleanliness.
- Ensure every guest receives exceptional service every time.
- Protect the store's profit through accurate labour, stock, and waste control.
- Help execute strategic plans and ensure operational excellence.
- Support company initiatives.
What We're Looking For
We're after someone who:
- Is ambitious, passionate, and enthusiastic about leading others.
- Brings energy, positivity, and strong communication skills to the team.
- Thrives under pressure and leads with a "can-do" attitude.
- Is a star performer with a genuine love for guest service.
- Has strong organisation skills and attention to detail.
- Wants to learn, grow, and make a real impact.
Essential Skills & Experience
- Previous experience in a leadership role (hospitality preferred).
- Previous experience working in the airport (airside preferred)
- Strong command of English, both spoken and written.
- Proven ability to support KPI achievement and drive performance.
- Knowledge of health & safety, food hygiene, and operational processes.
- Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana, Platopus) is an advantage.
Why Join Us?
- Be part of a growing brand with a values-driven culture.
- Enjoy a buzzing workplace that’s both fun and rewarding.
- Great development opportunities – we love to promote from within.
- Bonus scheme, team perks, and a supportive leadership team.
Assistant Manager Gatwick North Terminal Gatwick employer: Tosseduk
At Tossed, we pride ourselves on being an exceptional employer, especially as we launch our new store at Gatwick Airport North Terminal. Our vibrant work culture fosters collaboration and personal growth, offering employees the chance to develop their skills in a supportive, family-like environment. With a focus on service excellence and team development, we provide meaningful opportunities for career advancement while ensuring our team members feel valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Gatwick North Terminal Gatwick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tosseduk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tosseduk
Don't be shy about reaching out to Tosseduk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager Gatwick North Terminal Gatwick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tosseduk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tosseduk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
