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- Tasks: Provide remote and onsite technical support, assist with installations, and resolve issues.
- Company: Global technology solutions provider with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a supportive environment that values teamwork and autonomy.
- Why this job: Join a dynamic team and make a difference in tech support while enjoying flexibility.
- Qualifications: Experience in technical support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A global technology solutions provider is seeking a Technical Support Consultant in Leeds to provide remote and onsite technical support. The role involves assisting stakeholders with installations, resolving technical issues, and contributing to training programmes.
Ideal candidates should have:
- Experience in technical support
- Strong communication skills
- The ability to work autonomously while supporting a team
The position allows for a hybrid work model, blending office and home environments.
Hybrid Technical Support Consultant (Remote/Onsite) in Leeds employer: Toshiba Global Commerce Solutions
Contact Detail:
Toshiba Global Commerce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Support Consultant (Remote/Onsite) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in support roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on common technical support scenarios and think about how you’d handle them. We want you to showcase your problem-solving skills and communication prowess.
✨Tip Number 3
Don’t forget to highlight your hybrid work experience! If you've successfully juggled remote and onsite tasks before, let that shine through in your conversations. It shows you can adapt to different environments.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hybrid Technical Support Consultant (Remote/Onsite) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and showcases your strong communication skills. We want to see how you can contribute to our team, so don’t be shy about mentioning relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Technical Support Consultant role. Share specific examples of how you've resolved technical issues or assisted stakeholders in the past.
Showcase Your Autonomy: Since this role requires working autonomously, make sure to highlight instances where you've successfully managed tasks on your own. We love candidates who can take initiative and get things done without constant supervision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Toshiba Global Commerce Solutions
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common issues and solutions in technical support, as well as the specific technologies the company uses. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to role-play a support scenario, so think about how you would guide a non-technical user through a problem.
✨Prepare for Hybrid Work Questions
Given the hybrid nature of the job, be ready to discuss how you manage your time and productivity when working remotely. Share examples of how you've successfully balanced remote and onsite work in the past, highlighting your ability to work autonomously while still being a team player.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training programmes, or the types of technical challenges you might face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.