At a Glance
- Tasks: Create competitive pricing strategies for innovative retail solutions and collaborate with various teams.
- Company: Join Toshiba, a leader in transforming retail with cutting-edge technology.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Work independently while contributing to a collaborative and supportive team culture.
- Why this job: Be part of a team that drives innovation and enhances customer experiences in retail.
- Qualifications: Experience in pricing or costing roles, strong analytical skills, and proficiency in Excel.
The predicted salary is between 35000 - 45000 € per year.
Why Toshiba Global Commerce Solutions? At Toshiba, we're transforming retail with innovative solutions that tackle everyday challenges. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. Our mission is to turn retail visions into reality by providing expert guidance and cutting-edge technologies. Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients to develop strategies and solutions that align with their goals, ensuring their business shines today and in the future. We provide comprehensive Field Maintenance services, IMACD (Install, Move, Add, Change, Dispose) project delivery, Technical Helpdesk Services, and Managed Service offerings to some of the UK and Europe's leading retail brands. Our portfolio encompasses Toshiba products and OEM solutions, supporting our customers with everything from point-of-sale systems to back-office infrastructure.
Role Overview - What’s ‘In-store’? We are seeking a detail-oriented Field Service and Installations Estimator to join our commercial operations team. This office-based role is critical to our business growth, responsible for developing accurate costings and competitive pricing strategies for our Field Maintenance, IMACD, and Helpdesk service solutions. You will work closely with Service Delivery, Sales, and Finance teams to ensure our pricing models are robust, profitable, and aligned with market expectations.
Key Responsibilities:
- Develop comprehensive cost models for Toshiba and OEM product service solutions, including Field Maintenance contracts, IMACD project work, and Helpdesk Services
- Create competitive and profitable pricing proposals for new business opportunities and contract renewals
- Analyse third-party supplier costs and negotiate favorable rates with specialist solution providers
- Build and maintain pricing databases, templates, and tools to ensure consistency and efficiency
- Conduct profitability analysis on existing contracts and identify opportunities for margin improvement
- Support the bid process by providing accurate cost breakdowns and pricing rationale for customer proposals
- Collaborate with Service Delivery teams to understand operational costs, labour rates, and resource requirements
- Model Helpdesk service pricing including staffing levels, shift patterns, and multilingual support requirements
- Monitor market trends, competitor pricing, and industry benchmarks to inform pricing strategies
- Prepare financial analysis and pricing recommendations for senior management and director-level stakeholders
- Ensure pricing compliance with company policies and contractual obligations
Join Toshiba Global Commerce Solutions and be a key partner in our customers' success. If you share our vision of a seamless, interactive shopping experience, let's drive this together!
What We’re Looking For:
- Proven experience in a costing, pricing, or commercial analyst role within a service-based or technology environment
- Strong financial and analytical skills with excellent attention to detail
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and financial modelling
- Experience developing cost models and pricing structures for service contracts
- Understanding of gross profit margins, cost allocation, and pricing methodologies
- Ability to communicate complex financial information clearly to non-financial stakeholders
- Self-motivated with the ability to work independently and meet deadlines
Desirable Skills:
- Experience in the retail technology, field services, or IT services sector
- Knowledge of IMACD/IMAC project delivery, Helpdesk operations, and Managed Services commercial models
- Experience with ERP systems, CRM platforms, or ITSM tools (e.g., ServiceNow)
- Understanding of European market dynamics and multi-territory pricing considerations
- Professional qualification in finance, accounting, or business management
EEO Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email pollyanna.hilton@toshibagcs.com to inform of any requests.
Field Service and Installations Estimator employer: Toshiba Global Commerce Solutions
At Toshiba Global Commerce Solutions, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the retail technology sector. Our inclusive work culture encourages professional growth through continuous learning opportunities and a commitment to employee well-being, all while being at the forefront of transforming retail experiences. Join us in our UK office, where you will play a vital role in shaping competitive pricing strategies that drive success for leading retail brands across Europe.
Contact Detail:
Toshiba Global Commerce Solutions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service and Installations Estimator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Toshiba and its services. Understand our mission and how we help retailers thrive. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to our goals.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the Field Service and Installations Estimator role. Highlight your analytical skills and any relevant projects you've worked on that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Toshiba and being part of our innovative team.
We think you need these skills to ace Field Service and Installations Estimator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service and Installations Estimator role. Highlight your experience in costing, pricing, and any relevant skills that match what we're looking for. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about retail technology and how your background aligns with our goals at Toshiba. Let us know why you’re the perfect fit for our team!
Show Off Your Analytical Skills:Since this role requires strong financial and analytical skills, be sure to showcase any relevant projects or experiences where you've developed cost models or pricing strategies. We love seeing those numbers come to life!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Toshiba Global Commerce Solutions
✨Know Your Numbers
As a Field Service and Installations Estimator, you'll need to be comfortable with financial data. Brush up on your costing models and pricing strategies before the interview. Be ready to discuss how you’ve developed cost models in the past and how you approach pricing proposals.
✨Understand the Market
Familiarise yourself with current market trends and competitor pricing in the retail technology sector. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to Toshiba's competitive edge.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess. Bring examples of how you've used Excel for financial modelling or profitability analysis. Highlight any complex formulas or pivot tables you've created, as this will show your technical skills are up to scratch.
✨Communicate Clearly
You’ll need to explain complex financial information to non-financial stakeholders. Practice simplifying your explanations and using clear, concise language. This will show that you can bridge the gap between technical details and business needs effectively.
