At a Glance
- Tasks: Lead teams in developing innovative AI-native software for retail solutions.
- Company: Join Toshiba Global Commerce Solutions, a leader in retail technology.
- Benefits: Enjoy competitive salary, health coverage, and generous paid time off.
- Other info: Dynamic work environment with opportunities for career growth and innovation.
- Why this job: Make an impact on global retail experiences with cutting-edge technology.
- Qualifications: 5-10+ years in software development and leadership experience required.
The predicted salary is between 130000 - 200000 £ per year.
Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first time and seasoned managers leading large groups are both encouraged to apply.
Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.
As a Software Engineering Manager you will:
- Own delivery, quality, and team health for one or more product areas inside ELERA.
- Delivery and execution: Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.
- The team: Hiring, performance, compensation, career development, and the hard conversations. You take action early.
- Technical fluency: You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.
- Product reality: You know the architecture, the backlog, your customers, and how the product performs in the market.
- Production support: You own customer escalations affecting your scope and meet SLAs.
Required Qualifications and Experience:
- 5-10+ years in software development, including 3-10 years in leadership or manager role.
- Bachelor’s degree in computer science, Engineering, or equivalent.
- A strong software engineering background with a track record of shipping production systems at scale.
- Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope.
- Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.
- Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.
- A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.
- Excellent written and verbal communication.
- Direct, low ego, honest.
Highly Preferred:
- Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.
- Retail, payments, POS, or other transaction-critical systems experience.
- Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.
- Experience leading distributed or multi-site teams.
How We Work:
- Engineering owns delivery. The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes.
- Horizontal teams scale us, not own us. You will own end-to-end delivery.
- AI removes overhead, not accountability.
About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favourite brands.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including group health coverage, employee assistance programs, pre-tax spending accounts, 401(k) plan, company provided life insurance, pet insurance, employee discounts, and a generous paid holiday schedule.
Compensation: Base Salary Range: $130,000-$200,000. Eligible for annual performance-based bonus.
EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer.
DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.
Manager, Software Engineering in Durham employer: Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is an exceptional employer, offering a dynamic work environment in Research Triangle Park, NC, where innovation meets retail technology. With a strong commitment to employee growth, competitive salaries, and a comprehensive benefits package, including health coverage and generous paid time off, we foster a culture of accountability and collaboration. Join us to lead cutting-edge software engineering initiatives that power the world's largest retailers while enjoying a supportive atmosphere that values diversity, equity, and inclusion.
Contact Details:
Toshiba Global Commerce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Software Engineering in Durham
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Toshiba Global Commerce Solutions or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Toshiba Global Commerce Solutions.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Toshiba Global Commerce Solutions.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Toshiba Global Commerce Solutions that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Manager, Software Engineering in Durham
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Toshiba Global Commerce Solutions.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Toshiba Global Commerce Solutions and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Toshiba Global Commerce Solutions
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Toshiba Global Commerce Solutions uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
