At a Glance
- Tasks: Lead teams in developing innovative AI-native software for retail solutions.
- Company: Join Toshiba Global Commerce Solutions, a leader in retail technology.
- Benefits: Enjoy competitive salary, health coverage, and generous paid time off.
- Other info: Dynamic work environment with opportunities for career growth and innovation.
- Why this job: Make an impact on global retail experiences with cutting-edge technology.
- Qualifications: 5-10+ years in software development and leadership experience required.
The predicted salary is between 130000 - 200000 £ per year.
Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first time and seasoned managers leading large groups are both encouraged to apply.
Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.
As a Software Engineering Manager you will:
- Own delivery, quality, and team health for one or more product areas inside ELERA.
- Delivery and execution: Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.
- The team: Hiring, performance, compensation, career development, and the hard conversations. You take action early.
- Technical fluency: You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.
- Product reality: You know the architecture, the backlog, your customers, and how the product performs in the market.
- Production support: You own customer escalations affecting your scope and meet SLAs.
Required Qualifications and Experience:
- 5-10+ years in software development, including 3-10 years in leadership or manager role.
- Bachelor’s degree in computer science, Engineering, or equivalent.
- A strong software engineering background with a track record of shipping production systems at scale.
- Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope.
- Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.
- Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.
- A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.
- Excellent written and verbal communication.
- Direct, low ego, honest.
Highly Preferred:
- Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.
- Retail, payments, POS, or other transaction-critical systems experience.
- Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.
- Experience leading distributed or multi-site teams.
How We Work:
- Engineering owns delivery. The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes.
- Horizontal teams scale us, not own us. You will own end-to-end delivery.
- AI removes overhead, not accountability.
About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favourite brands.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including group health coverage, employee assistance programs, pre-tax spending accounts, 401(k) plan, company provided life insurance, pet insurance, employee discounts, and a generous paid holiday schedule.
Compensation: Base Salary Range: $130,000-$200,000. Eligible for annual performance-based bonus.
EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer.
DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.
Manager, Software Engineering in Durham employer: Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is an exceptional employer, offering a dynamic work environment in Research Triangle Park, NC, where innovation meets retail technology. With a strong commitment to employee growth, competitive salaries, and a comprehensive benefits package, including health coverage and generous paid time off, we foster a culture of accountability and collaboration. Join us to lead cutting-edge software engineering initiatives that power the world's largest retailers while enjoying a supportive atmosphere that values diversity, equity, and inclusion.
Contact Details:
Toshiba Global Commerce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Software Engineering in Durham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to software engineering management. Think about how you would handle team dynamics, project delivery, and technical challenges. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams, managed projects, and navigated challenges. This is your chance to demonstrate that you can own delivery and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Manager, Software Engineering in Durham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams and driven projects to success. Share specific examples that demonstrate your ability to own delivery and foster team health.
Be Technical, But Relatable:We love a candidate who can talk tech! Use your application to showcase your technical fluency. However, remember to keep it relatable. Explain complex concepts in a way that shows you can communicate effectively with both engineers and non-technical stakeholders.
Tailor Your Application:Don’t just send a generic application our way! Tailor your CV and cover letter to reflect the specific requirements of the Software Engineering Manager role. Mention your experience with Agile practices and any relevant technologies we use, like Java or Kubernetes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Toshiba Global Commerce Solutions
✨Know Your Tech Inside Out
As a Software Engineering Manager, you'll need to demonstrate your technical fluency. Brush up on the technologies mentioned in the job description, like Java/Spring Boot and Docker. Be ready to discuss how you've used these tools in past projects and how they can be applied to the role at Toshiba.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about your management style and be prepared to share examples of how you've successfully led teams. Discuss how you handle performance management, career development, and those tough conversations that come with being a manager.
✨Understand the Product Landscape
Familiarise yourself with Toshiba's products and the retail environment they operate in. Knowing how their software impacts customer experiences will help you articulate your vision for the team and how you can contribute to the company's goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle ambiguity. Think of specific instances where you've navigated challenges in software delivery or team dynamics, and be ready to explain your thought process and outcomes.
