Would you like to work for an internationally renowned Company, who can provide internal training support and development as well as a great benefits package and the opportunity to grow within the business?
An excellent opportunity has arisen for an organised administrator to join our Operations team.
Managing a set of key customers, this role will involve administrative support of all sales order processing activity including inputting order information, and ensuring our product moves, collections and supporting installations and training are scheduled and managed seamlessly via internal channels and our delivery, logistics and warehousing partners.
Working alongside a supportive team, you will be using a range of internal software systems, as well as communicating with a broad range of teams internally and externally, from sales to technical, and 3rd parties such as customers and logistics partners.
The role requires strong administrative skills and the ability to manage multiple tasks or projects concurrently. There is also a real focus on customer support and communication and attention to detail is key, to ensure each step of the process is documented and updated for all involved.
Whilst you will be fully supported by the wider Operations team, the successful candidate must also be comfortable working independently, managing their own workload, prioritising tasks and taking ownership of customer requirements from order through to completion.
The successful candidate will be provided with the training and support required to learn our systems and processes, as well as longer term development opportunities.
Hybrid working is available following completion of the initial training and onboarding period, subject to business requirements and performance.
The successful candidate will be provided with the training and support required to learn our systems and processes, as also longer term development opportunities.
To Be Suitable, You Must Have
- Proven administrative experience in a commercial business environment
- Strong customer service and communication skills
- Excellent attention to detail
- Ability to manage multiple tasks/projects concurrently
- Experience in managing expectations both internally and externally
- Experience of working with a variety of different software systems
- Understanding and following set processes
- Commercial acumen; able to understand the business impact of a situation and prioritise and communicate accordingly
- Problem solving skills
- Good working knowledge of MS Office/Office365
- Ability to work independently and manage priorities with minimal supervision
- Self-motivated with a proactive approach to problem solving and task management
The salary on offer is dependent upon experience.
Customer Operations Specialist in Blackwater employer: Toshiba Europe Ltd
Toshiba Europe Ltd is an excellent employer, offering a dynamic work environment where field service technicians can thrive. With a strong focus on employee development and training, you will have ample opportunities to enhance your skills while working in the vibrant Midlands region. The company promotes a culture of collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to customer satisfaction.
