At a Glance
- Tasks: Lead a distributed team to deliver top-notch IT support across the EMEA region.
- Company: Join Tosca, a leader in technology solutions with a focus on employee experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fluency in English required; additional European languages are a bonus.
- Why this job: Make a real impact by driving operational excellence and enhancing employee tech experiences.
- Qualifications: Proven experience in IT service management and strong leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
Tosca is seeking an experienced IT Service Desk Manager for the EMEA region to lead a geographically distributed team and deliver a high‑quality employee technology experience. You will drive operational excellence, ensure service reliability and improvements, and foster a high‑performing team across multiple countries, with fluency in English as a requirement and additional European languages a plus.
EMEA IT Service Desk Manager: Drive Support Excellence in Dudley employer: Tosca
Tosca is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that encourages collaboration across diverse teams in the EMEA region. With a focus on operational excellence and service reliability, employees benefit from a supportive environment that values innovation and continuous improvement, making it an ideal place for those looking to make a meaningful impact in the technology sector.
