At a Glance
- Tasks: Join our team as a Stock Associate and keep the store running smoothly!
- Company: Be part of a vibrant brand that values fashion and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity for growth and to learn about retail operations.
- Why this job: Make a difference in customer experiences while working with a stylish team.
- Qualifications: No experience needed, just a passion for fashion and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Operational Excellence
- Adhere to all sales and operational policies and procedures with a focus on excellence.
- Accurately process all POS transactions and capture customer information.
- Ensure accurate processing and documentation of all incoming and outgoing shipments and receipts.
- Assist with operational and back of house activities, maintaining a high standard of organization.
- Process and prepare merchandise for the sales floor, communicating new receipts and inbound merchandise with the team.
- Assist with store maintenance needs and supply ordering.
- Meet deadlines for IMRDs, damages, transfers, charge sends, etc.
- Properly print tickets in WebIM.
- Protect assets by adhering to all loss prevention policies and procedures.
- Detail oriented with the ability to multi-task and prioritise work to produce desired outcomes.
Be Buddy/Team Player
- Lead by example and model behaviour that reflects the company's core values.
- Manage conflict appropriately and take ownership of your part in the team dynamic.
- Demonstrate a high degree of maturity and integrity.
- Partner with the leadership team to ensure effective store communications.
- Identify opportunities to support the team in delivering a transformational experience.
- Contribute to a positive atmosphere that is fun, professional, productive, and team-oriented.
Support the Customer Experience
- Create an environment that consistently delivers transformational customer experiences.
- Assist sales associates through seamless communication and follow-through on customer requests.
- Ensure a high level of customer service through extensive product knowledge and product ownership.
- Accurately process all POS transactions including ringing transactions, wrapping merchandise, processing returns, applying discounts and promotions.
- Run product to the floor, ship product to customers, and conduct transfers and markdowns per Store Communications directives.
- Train on radio communication and all technology tools used in the store, using proper etiquette.
- Partner with the leadership team to address customer service issues.
- Assist with fitting room activities and answer the telephone using proper etiquette.
Represent the Brand
- Understand and communicate the Tory Burch brand philosophy and lifestyle.
- Emulate the brand aesthetic and embody a strong sense of fashion and enthusiasm.
- Contribute to maintaining all brand and operating standards to support brand consistency.
- Assist in maintaining store presentation standards including replenishment and folding.
- Leverage in-store technology to ensure every customer's experience is transformational.
Stock Associate employer: Tory Burch
As a Stock Associate at Tory Burch, you will thrive in a dynamic and supportive work environment that prioritises operational excellence and teamwork. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring you can advance your career while contributing to a positive and engaging atmosphere. Located in a vibrant retail setting, we offer unique advantages such as a strong brand ethos and a culture that celebrates creativity and collaboration.
We think you need these skills to ace Stock Associate
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Organizational Skills
Customer Service
