At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a dynamic retail environment.
- Company: Join a leading luxury lifestyle brand that empowers women and values creativity.
- Benefits: Enjoy competitive pay, generous discounts, wellness support, and professional growth opportunities.
- Why this job: Be part of a fun team that celebrates individuality and fosters innovation.
- Qualifications: Passion for fashion, strong communication skills, and a collaborative spirit.
- Other info: Flexible hours and a vibrant workplace culture await you!
The predicted salary is between 30000 - 42000 £ per year.
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
- Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
- We have the best team in the world and believe in paying competitively and rewarding for high performance.
- Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
- We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
- We are invested in your professional growth - you'll have access to free executive coaching on-demand.
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results. By tapping into our relationships with customers, we are able to build brand awareness, promote new product assortments, and generate positive coverage of our company, our collections, and our Foundation. We work hard and have fun while doing it!
This Role is Tailor-Made for You Because:
- You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales.
- You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.
- You're also resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.
- A sense of humor is a plus!
A Day in the Life:
The typical day is... atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
- Strong interest in the culture and products of Tory Burch
- Strong personal customer relations experience, along with verbal and written communication skills
- Must have open availability for a flexible work schedule that meets the needs of the business
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
How We Work Together:
- Adaptable - We change before we have to
- Entrepreneurial - We own it
- Collaborative - There's no "I" in Tory
- Client & Brand Focused - We put ourselves in Tory's shoes
- Live the Values - We show up for each other
- Functional Expertise - We're constantly learning and growing
#TeamTory Values: We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Sales Associate employer: Tory Burch
Contact Detail:
Tory Burch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the Tory Burch brand inside out! Familiarise yourself with their collections and values. This will not only help you in interviews but also show your genuine interest in being part of #TeamTory.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insights into the company culture and might just land you a referral!
✨Tip Number 3
Prepare for your interview by practising common sales scenarios. Think about how you would create memorable experiences for customers, as that’s what Tory Burch is all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tory Burch brand shine through. Share why you love our products and how they resonate with you personally. We want to see your genuine interest in our culture and values!
Tailor Your Experience: Make sure to highlight your customer relations experience and any relevant skills that align with the Sales Associate role. We’re looking for team players who can connect with customers, so share specific examples of how you've delivered exceptional service in the past.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and feel free to inject a bit of humour if it fits your style. We want to get to know the real you!
Apply Through Our Website: For the best chance of joining #TeamTory, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with us!
How to prepare for a job interview at Tory Burch
✨Know the Brand Inside Out
Before your interview, dive deep into Tory Burch's collections and brand philosophy. Familiarise yourself with their latest products and understand how they empower women through fashion. This knowledge will help you connect with the interviewers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your commitment to creating memorable experiences, which is key for a Sales Associate role.
✨Emphasise Teamwork and Collaboration
Tory Burch values a collaborative work environment, so be ready to share experiences where you worked effectively as part of a team. Highlight how you contributed to group success and how you can bring that same spirit to #TeamTory.
✨Bring Your Personality to the Table
Don't forget to let your personality shine during the interview! A sense of humour and authenticity can go a long way in making a positive impression. Be yourself, and show them how you can fit into their welcoming and inclusive culture.