At a Glance
- Tasks: Deliver exceptional client experiences and drive sales in a luxury retail environment.
- Company: Join Tory Burch, a leading American luxury lifestyle brand with a vibrant culture.
- Benefits: Enjoy competitive pay, generous discounts, wellness support, and professional growth opportunities.
- Other info: Flexible work schedule and a fun, inclusive atmosphere await you!
- Why this job: Be part of a dynamic team that values creativity, collaboration, and making a difference.
- Qualifications: Experience in retail, strong communication skills, and a passion for fashion.
The predicted salary is between 36000 - 60000 £ per year.
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
- Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
- We have the best team in the world and believe in paying competitively and rewarding for high performance.
- Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
- We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
- We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
This Role is Tailor-Made for You Because:
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You’re also resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.
A Day in the Life:
The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
- Two to four years of experience in a high volume, customer-driven retail environment
- Strong interest in the culture and products of Tory Burch
- Strong customer relations experience, along with verbal and written communication skills
- Must have open availability for a flexible work schedule that meets the needs of the business
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You’ll Want to Join Our Team:
The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results. By tapping into our relationships with customers, we are able to build brand awareness, promote new product assortments, and generate positive coverage of our company, our collections, and our Foundation. We work hard and have fun while doing it!
How We Work Together:
- Adaptable – We change before we have to
- Entrepreneurial – We own it
- Collaborative – There’s no “I” in Tory
- Client & Brand Focused – We put ourselves in Tory’s shoes
- Live the Values – We show up for each other
- Functional Expertise – We’re constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Sr. Sales Associate in London employer: Tory Burch
At Tory Burch, we pride ourselves on being a purpose-led luxury lifestyle brand that fosters a welcoming and inclusive culture. Our employees enjoy competitive pay, generous benefits for mental and physical well-being, and unique opportunities for professional growth, including access to executive coaching. Join us in London to be part of a dynamic team that values collaboration, creativity, and the joy of connecting with customers while wearing our beautiful collections.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Sales Associate in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Tory Burch’s values and culture. Show that you’re not just a fit for the role, but also for the team. Bring your passion for fashion and customer service to the forefront!
✨Tip Number 3
Practice your selling skills! Role-play common sales scenarios with a friend or in front of a mirror. Being able to demonstrate your exceptional selling skills will set you apart during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining #TeamTory!
We think you need these skills to ace Sr. Sales Associate in London
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see your personality and passion for the role, so don’t hold back on sharing what makes you unique!
Tailor Your Application:Make sure to customise your application to reflect how your experience aligns with the Sr. Sales Associate role. Highlight your customer relations skills and any relevant retail experience that shows you’re a perfect fit for #TeamTory.
Show Your Passion for Fashion:We love candidates who are genuinely interested in our brand and products. Share your thoughts on Tory Burch’s collections or your favourite pieces to show us you’re not just applying for any job, but this one!
Apply Through Our Website:For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Tory Burch
✨Know the Brand Inside Out
Before your interview, dive deep into Tory Burch's history, values, and product lines. Familiarise yourself with their design philosophy and recent collections. This will not only show your genuine interest but also help you connect your personal style and experiences to the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your exceptional customer service skills. Think of specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on delivering a transformational client experience.
✨Emphasise Team Collaboration
Since teamwork is key at Tory Burch, be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that demonstrate your ability to work well in a team, adapt to different personalities, and contribute positively to a group dynamic.
✨Dress the Part
As a luxury lifestyle brand, Tory Burch values style and presentation. Dress in a way that reflects the brand’s aesthetic while still being comfortable. This not only shows your understanding of the brand but also helps you feel confident during the interview.
