General Manager in London

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you'll have access to free executive coaching on-demand.

This role is tailored for you because: You are the ultimate ambassador for our brand. You are responsible for creating an efficient environment that provides customers with extraordinary experiences, allows employees to perform at their best, and drives business growth. This requires a constant balancing of priorities, including achieving excellence in strategy, operations, and leadership through reliable methods. A sense of humour is a plus.

A day in the life:

A typical day is... atypical. You may be responsible for overseeing the development of customer relationships and driving business plans, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world-class talent team dedicated to creating exceptional retail experiences. The consistent thread is that you will work with an outstanding team of both men and women who share your passion for excellence.

To succeed in this role:

• Bachelor's degree in Business or other fashion-related discipline
• Five years of General Manager level experience
• Proven track record of success

Why you want to join our team:

Our retail team is known for making every customer feel welcome and creating the most memorable experiences for them. They help us grow the business every day. We encourage store teams to think like entrepreneurs and try innovative ideas that make it easier for them to deliver exceptional retail service. Come join us!

How We Work Together:

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There's no 'I' in Tory
• Client & Brand Focused – We put ourselves in Tory's shoes
• Live the Values – We show up for each other
• Functional Expertise – We're constantly learning and growing

#TeamTory Values: We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humour.