Carpenter (Joinery)

We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care.

What You Will Be Doing:

• Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works.
• Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery.
• Plan and organise work effectively to meet priority response times and performance targets.
• Work within scheduled appointment systems, liaising directly with customers and colleagues.
• Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT and mobile devices to receive instructions, complete work orders and order materials.
• Ensure accurate completion of all documentation and system updates.
• Drive and maintain a company vehicle, stock and equipment responsibly.
• Manage materials efficiently, minimising waste and delays.
• Comply fully with Health & Safety requirements and safe systems of work.
• Participate in training, development and competency programmes.
• Work collaboratively with schedulers, planners, customer liaison officers and contractors.
• Take part in an out-of-hours rota when required (additional payment applies).

What We’re Looking For:

• NVQ Level 2 (or equivalent) in Joinery or relevant craft discipline.
• CSCS card at the appropriate level.
• Experience in multi-skilled trade activities.
• Full UK or EU driving licence.
• Completed apprenticeship (time served).
• Proven experience in joinery, building maintenance and construction.
• Strong customer service skills.
• Ability to work independently with minimal supervision.
• Good communication skills and a customer-focused approach.
• Experience supervising or supporting apprentices.

Interview Process:

Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification.
• Qualification certificate check.
• 2x Completed references.
• OH Health Questionnaire – Fit For Work.
• DBS check (if required for role).
• Completion of all new starter documentation including signed T&C’s.

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.