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- Tasks: Manage complex complaints in a modern financial services setting.
- Company: Leading recruitment company with a focus on growth and innovation.
- Benefits: Salary between £45,000 and £55,000, remote work flexibility.
- Why this job: Take ownership of the complaints process during exciting growth phases.
- Qualifications: Strong expertise in FCA regulations and proven complaint handling experience.
The predicted salary is between 45000 - 55000 £ per year.
A leading recruitment company is seeking a Complaints Specialist to oversee complex complaints within a forward-thinking and modern financial services environment.
Candidates must demonstrate strong expertise in FCA regulations and have a proven track record in handling complaints.
This remote role offers a salary between £45,000 and £55,000 and represents an excellent opportunity to take ownership of the complaints process during exciting growth phases for the organization.
Senior FCA Complaints Specialist - Lending (Remote) employer: Torus Recruitment Solutions
Contact Detail:
Torus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior FCA Complaints Specialist - Lending (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on FCA regulations and common complaints scenarios. We recommend practising your responses to potential questions so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Senior FCA Complaints Specialist role. We make it easy for you to showcase your skills and experience directly to employers looking for top talent like you!
We think you need these skills to ace Senior FCA Complaints Specialist - Lending (Remote)
Some tips for your application 🫡
Show Your FCA Expertise: Make sure to highlight your knowledge of FCA regulations in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your track record in handling complaints.
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a Senior FCA Complaints Specialist.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Torus Recruitment Solutions
✨Know Your FCA Regulations
Make sure you brush up on your knowledge of FCA regulations before the interview. Being able to discuss specific regulations and how they apply to complaints handling will show that you’re not just familiar with the rules, but that you can navigate them effectively.
✨Prepare Real-Life Examples
Think of a few complex complaints you've handled in the past. Be ready to share these examples during the interview, focusing on your approach, the resolution process, and the outcomes. This will demonstrate your expertise and problem-solving skills.
✨Understand the Company Culture
Research the company’s values and culture. Understanding their forward-thinking approach will help you tailor your responses to align with their vision. It’s all about showing that you’re not just a fit for the role, but for the team as well.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the challenges they face in complaints handling or how they envision the growth of the complaints process. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
