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- Tasks: Manage complex complaints and ensure compliance with FCA regulations.
- Company: Leading recruitment company in a modern financial services environment.
- Benefits: Remote work, competitive salary, and growth opportunities.
- Why this job: Take ownership of the complaints process during exciting growth phases.
- Qualifications: Strong expertise in FCA regulations and proven complaint handling experience.
The predicted salary is between 45000 - 55000 £ per year.
A leading recruitment company is seeking a Complaints Specialist to oversee complex complaints within a forward-thinking and modern financial services environment. Candidates must demonstrate strong expertise in FCA regulations and have a proven track record in handling complaints. This remote role offers a salary between £45,000 and £55,000 and represents an excellent opportunity to take ownership of the complaints process during exciting growth phases for the organization.
Senior FCA Complaints Specialist - Lending (Remote) in London employer: Torus Recruitment Solutions
Contact Detail:
Torus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior FCA Complaints Specialist - Lending (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. Make sure you’re familiar with FCA regulations and can discuss your experience handling complex complaints confidently.
✨Tip Number 3
Showcase your expertise! During interviews, highlight specific examples of how you've successfully managed complaints in line with FCA guidelines. This will demonstrate your capability and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior FCA Complaints Specialist - Lending (Remote) in London
Some tips for your application 🫡
Show Your FCA Expertise: Make sure to highlight your knowledge of FCA regulations in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your skills in handling complex complaints.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their past experiences with what we’re looking for in a Senior FCA Complaints Specialist.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to complex topics like complaints management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team.
How to prepare for a job interview at Torus Recruitment Solutions
✨Know Your FCA Regulations
Make sure you brush up on the latest FCA regulations before your interview. Being able to discuss specific regulations and how they apply to complaints handling will show that you’re not just familiar with the rules, but that you can navigate them effectively.
✨Prepare Real-Life Examples
Think of a few complex complaints you've handled in the past. Be ready to walk through these examples, highlighting your thought process, the actions you took, and the outcomes. This will demonstrate your expertise and problem-solving skills in real-world scenarios.
✨Understand the Company’s Culture
Research the company’s values and culture. Since this is a forward-thinking financial services environment, be prepared to discuss how your approach to complaints aligns with their innovative mindset. Showing that you fit into their culture can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face in complaints handling, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
