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- Tasks: Manage complex complaints and ensure regulatory compliance in a remote setting.
- Company: A growing financial services firm in the UK with a forward-thinking approach.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team during an exciting growth phase and make a real difference.
- Qualifications: Strong complaint management experience and knowledge of FCA regulations.
- Other info: Be part of a company that values innovation and compliance.
The predicted salary is between 36000 - 60000 £ per year.
A growing financial services firm in the UK is seeking a Complaints Specialist to manage complex complaints and ensure regulatory compliance. In this remote role, you will be responsible for end-to-end investigations, making decisions on redress, and providing guidance on regulatory matters.
The ideal candidate will have a strong track record in complaint management and in-depth knowledge of FCA regulations. Join a forward-thinking company during an exciting growth phase.
Remote FCA Complaints Specialist - Lending Platform in Brighton employer: Torus Recruitment Solutions
Contact Detail:
Torus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote FCA Complaints Specialist - Lending Platform in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on FCA regulations and complaint management strategies. We recommend practising common interview questions and scenarios related to complaints handling to show you're ready for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you, and tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Remote FCA Complaints Specialist - Lending Platform in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in complaint management and your knowledge of FCA regulations. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit for our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed complex complaints in the past. We love seeing candidates who can think critically and provide effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Torus Recruitment Solutions
✨Know Your FCA Regulations
Make sure you brush up on the latest FCA regulations before your interview. Being able to discuss specific regulations and how they apply to complaint management will show that you’re not just familiar with the rules, but that you can navigate them effectively.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed complex complaints. Be ready to share these examples during the interview, highlighting your decision-making process and the outcomes. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the Company’s Growth Phase
Research the company’s recent developments and growth trajectory. Showing that you understand their current position in the market and how you can contribute to their success will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals. It’s a two-way street!
