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- Tasks: Provide expert technical support and solve customer challenges with our innovative testing equipment.
- Company: Join Industrial Physics, a leader in quality control solutions across various industries.
- Benefits: Enjoy a competitive salary, health benefits, and a supportive work environment.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference by helping businesses protect their brand with cutting-edge technology.
- Qualifications: Strong problem-solving skills and a passion for technology are essential.
The predicted salary is between 30000 - 40000 £ per year.
Term: Permanent, Full Time, Mon-Fri 37.5hrs per week
Location: Telford, UK - Onsite
Closing date for applications: Friday 22nd May 2026
About us: At Industrial Physics, we protect the integrity of quality control, R&D, and operations experts across various industries. We do this by providing world-class test and measurement solutions for packaging, products, and materials.
Job Purpose: The Technical Support Representative provides expert technical assistance to both internal and external customers on the use, application, and integration of Industrial Physics testing equipment and software solutions. This role focuses on diagnosing technical issues, guiding customers through application challenges and supporting pre-sales and post-sales activities.
Technical Support Specialist in Telford employer: Torus Measurement Systems
Contact Detail:
Torus Measurement Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Specialist in Telford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Industrial Physics on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. We want to show that we know our stuff when it comes to testing equipment and software solutions.
✨Tip Number 3
Practice common interview questions, especially those related to customer support scenarios. We need to demonstrate our problem-solving skills and how we handle tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Technical Support Specialist in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Specialist role. Highlight relevant experience and skills that match the job description, especially those related to technical assistance and customer support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Industrial Physics. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've successfully diagnosed and resolved technical issues in the past. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Torus Measurement Systems
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific testing equipment and software solutions that Industrial Physics offers. Brush up on common technical issues and how to resolve them, as this will show your potential employer that you’re ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked about real-life scenarios where you had to diagnose a technical issue or assist a customer. Think of examples from your past experiences that highlight your problem-solving skills and ability to communicate effectively with customers.
✨Showcase Your Communication Skills
As a Technical Support Specialist, clear communication is key. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to guide customers through challenges, which is crucial for the role.
✨Research the Company Culture
Take some time to understand the values and culture at Industrial Physics. Knowing how they protect the integrity of quality control and their commitment to customer satisfaction can help you align your answers with what they value most in a candidate.