Torus Group is seeking a motivated Customer Hub - Reception Team Leader to join our Customer Services team across Liverpool, St Helens and Warrington offices. You will lead and develop a team of Customer Advisors, coach colleagues, monitor performance, plan rotas and ensure timely, first-point-of-contact resolutions.
The role involves working across sites, contributing to service improvements and ensuring high customer satisfaction through proactive leadership and collaboration.
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Reception Team Lead - Customer Hub (Multi-Site) in St Helens employer: Torus Group
As a People Advisor with us, you'll join a dynamic and supportive team dedicated to enhancing the colleague experience in a collaborative environment. Our hybrid working model allows for flexibility between home and our vibrant Liverpool, Warrington, or St Helens offices, ensuring a healthy work-life balance. We prioritise employee growth through continuous learning opportunities and a commitment to fostering a fair and inclusive workplace culture, making us an exceptional employer for those seeking meaningful and rewarding careers.
