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- Tasks: Supervise cleaning teams to ensure top-notch service across various sites.
- Company: Join a dynamic operations team focused on excellence in cleaning services.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Opportunity for career growth and travel across operational areas.
- Why this job: Make a difference by creating clean and welcoming spaces for everyone.
- Qualifications: Experience in cleaning supervision and a passion for service excellence.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a proactive Cleaning Site Supervisor to join our Operations Team, supervising cleaning staff and subcontractors to deliver high-quality cleaning and soft FM services across domestic, communal, and commercial sites. The role involves managing cleaning and specialist cleaning activities, scheduling works across multiple locations, monitoring quality and financial performance, and ensuring full compliance with health and safety standards. Working closely with Facilities Management and client teams, you will drive service excellence, maintain operational efficiency, and ensure safe, hygienic, and welcoming environments for customers and clients. This role will be based at our Stonebridge (Liverpool) office, with regular travel across our operational areas as required.
Responsibilities
- Lead and deliver contract performance targets, ensuring high standards of service, customer satisfaction, and continuous improvement.
- Supervise, motivate, and support cleaning staff and subcontractors to deliver efficient, professional services.
- Manage cleaning, specialist cleaning, waste management, caretaking, and building safety activities across multiple sites.
- Plan, schedule, and prioritise workloads to meet operational targets, budgets, timescales, and quality standards.
- Monitor service performance, carry out inspections, and ensure all work is completed to agreed specifications and contractual obligations.
- Maintain effective contract administration, financial monitoring, and accurate completion of documentation and records.
- Promote and enforce health and safety compliance, ensuring safe working practices, equipment checks, and risk management.
- Manage employee attendance, leave, training, and development to maintain a skilled and productive workforce.
- Investigate operational inefficiencies and implement improvements to enhance service delivery and cost effectiveness.
- Use IT systems and communication tools effectively to organise services, coordinate resources, and maintain seamless operations, including out-of-hours support where required.
Qualifications
- ONC/NVQ Level 3 in Cleaning Services Supervision (or equivalent)
- Strong knowledge of cleaning and soft FM services.
- Good understanding of site health.
Site Supervisor - Cleaning employer: Torus Group
Contact Detail:
Torus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Supervisor - Cleaning
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work, especially any projects where you led teams or improved service delivery. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers. Focus on how you've managed cleaning operations, ensured compliance, and driven service excellence in past roles.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your experience in supervising cleaning staff and managing multiple sites effectively.
We think you need these skills to ace Site Supervisor - Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Site Supervisor role. Highlight your previous supervisory roles, cleaning management experience, and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about cleaning services and how your proactive approach can drive service excellence in our Operations Team.
Showcase Your Achievements: Don’t just list your duties; share specific achievements that demonstrate your ability to lead teams and improve service delivery. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at Torus Group
✨Know Your Stuff
Make sure you brush up on your knowledge of cleaning and soft FM services. Understand the key responsibilities of a Cleaning Site Supervisor, like managing staff and ensuring compliance with health and safety standards. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in supervising and motivating teams. Think of specific examples where you've led a team to success or improved service delivery. This is your chance to demonstrate how you can drive service excellence and maintain operational efficiency.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as managing multiple sites or dealing with operational inefficiencies. Prepare some scenarios from your past experiences that highlight your problem-solving skills and ability to prioritise workloads effectively.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's approach to training and development for staff or how they measure success in their cleaning operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.