We're looking for a People Advisor to join our People Services team on a 2 year fixed-term contract, supporting managers and colleagues across the organisation. This is an excellent opportunity for someone with experience of managing people-related casework and providing advice and guidance in a professional environment.
Joining a busy and supportive team, you'll have the opportunity to build on your existing knowledge and experience while making a positive impact on the colleague experience. You'll work collaboratively with managers and stakeholders across the business, helping to create a fair, consistent and supportive working environment where colleagues can thrive.
Working pattern:
This role operates on a hybrid working pattern which consists of 3 office working days and 2 days working from home. Office days can be based out of our Liverpool, Warrington or St Helens offices.
What you’ll be doing:
- Managing a varied caseload of employee relations matters, providing expert advice to managers and colleagues
- Supporting performance management processes, including capability, development plans and use of data and systems
- Lead on attendance management, including absence monitoring, return-to-work meetings and long-term cases
- Providing clear guidance on policies and procedures, ensuring compliance with employment legislation and best practice
- Build strong relationships with managers, acting as a trusted point of contact for people-related advice and support
- Working collaboratively with Housing, Assets and Corporate teams to deliver a consistent HR service
- Supporting recruitment, retention, talent development and apprenticeship programmes across the organisation
- Contributing to People Strategy delivery, corporate initiatives and transformation projects
- Assisting in identifying learning needs and sourcing appropriate training solutions
- Maintaining accurate, confidential records, ensuring data integrity and audit compliance
- Working in partnership with trade unions to foster positive and productive relationships
- Promoting value for money through efficient processes and effective use of systems
- Ensure all activity aligned with health & safety, equality and safeguarding requirements
What we’re looking for:
- Experience working in a HR or People advisory role, providing advice and guidance on employee relations and people-related matters, with a good understanding of employment legislation and people management best practice.
- Strong casework management skills, with experience managing a varied employee relations caseload, including attendance, conduct, performance, capability and other people-related matters.
- The ability to assess situations, gather information, make balanced recommendations and progress cases through to resolution in line with policies and procedures.
- Strong communication, influencing and interpersonal skills, with the ability to build effective relationships, handle sensitive conversations and achieve positive outcomes.
- Excellent organisational skills, with the ability to manage competing priorities, work autonomously and maintain attention to detail.
- Confidence in using a range of IT systems to maintain accurate records, produce reports and support decision-making.
- A proactive, resilient and customer-focused approach, with a commitment to delivering a high-quality service and continuous improvement.
Interview Process:
- Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a scenario based assessment. Interviews will take place at our Liverpool City Centre Office on the 24th and 25th September 2026.
Additional Information:
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check (where applicable)
- Two completed references
- Occupational Health questionnaire – Fit for Work
- DBS check (if required for the role)
- Completion of all new starter documentation including signed terms and conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
